# **General Notes**The Senior Technical Project Manager leads complex, cross-functional technology projects that support clinical, operational, and administrative initiatives across the healthcare system. Reporting to the Director of the IT PMO or a department leader, the Senior Technical Project Manager collaborates closely with IT architects, clinical informatics, application analysts, cybersecurity, and business stakeholders to ensure timely, on-budget, and high-quality project delivery. This role manages the full project lifecycle—from initiation through implementation—while aligning with enterprise goals, regulatory requirements, and patient care priorities. # **Responsibilities****Leads Full Technical Project Lifecycle Management*** Defines project scope, goals, deliverables, and success metrics.* Develops detailed project plans, timelines, and resource allocations.* Manages technical project execution, ensuring milestones are met.* Tracks and reports on project progress, risks, and issues.* Facilitates project close-out and post-implementation reviews. **Stakeholder Engagement and Communication*** Works closely with clinical, operational, and IT leaders to gather requirements.* Facilitates stakeholder meetings and status updates.* Aligns project goals with organizational strategy and compliance standards.* Manages expectations and ensures stakeholder engagement.* Resolves conflicts and escalates issues as needed. **Manages Technical Implementation Activities*** Coordinates with technical teams on system design and integration.* Oversees vendor deliverables and third-party implementations.* Ensures adherence to cybersecurity, interoperability, and data governance standards.* Supports testing, validation, and go-live activities.* Troubleshoots technical issues during deployment. **Oversees Budget and Resource Management*** Develops and manages project budgets and forecasts.* Tracks expenditures and ensures cost control.* Allocates internal and external resources effectively.* Identifies resource gaps and proposes mitigation strategies.* Prepares financial reports for leadership. **Ensures Regulatory and Quality Compliance*** Ensures projects meet regulatory standards.* Coordinates with compliance and legal teams as needed.* Documents project decisions and audit trails.* Supports internal and external audits.* Integrates quality improvement principles into project design. **Mentors and Supports Technical Project Team Members*** Provides guidance to junior project managers and analysts.* Shares best practices and lessons learned.* Promotes a culture of accountability and continuous improvement.* Leads project retrospectives and knowledge-sharing sessions.* Supports process improvement initiatives. **Marginal or Periodic Functions*** Participates in strategic planning and portfolio management sessions.* Conducts vendor evaluations and RFP processes.* Supports disaster recovery and business continuity planning.* Attends industry conferences and professional development events.* Assists with grant or funding proposal development for IT initiatives.* Conducts post-project evaluations and stakeholder surveys. **Knowledge/Skills/Abilities****Project Management*** Plans, organizes, and manages resources to bring about the successful completion of specific project goals and objectives.* Creates detailed work plans and timelines.* Anticipates and mitigates risks.* Delivers projects on time and within scope. **Dealing with Ambiguity*** Handles uncertainty and can make decisions without having the full picture.* Makes progress despite unclear direction.* Adjusts plans as new information emerges.* Maintains composure under pressure. **Technical Learning*** Picks up on technical concepts quickly and is eager to learn new technologies.* Understands system architecture and integration.* Applies technical knowledge to solve problems.* Keeps up with industry trends. **Customer Focus*** Demonstrates commitment to meeting the expectations and requirements of internal and external customers.* Builds strong relationships with stakeholders.* Translates customer needs into project goals.* Ensures user satisfaction post-implementation. **Organizational Agility*** Understands how to get things done through formal and informal channels.* Navigates complex organizational structures.* Builds alliances across departments.* Influences without authority. **Drive for Results*** Achieves results and meets deadlines consistently.* Sets clear goals and priorities.* Tracks progress and adjusts as needed.* Holds self and others accountable. # **Required Qualifications*** Requires a Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field with at least 5 year(s) of experience in managing technical projects in a healthcare or enterprise IT environment.* Experience with EHR systems, cloud platforms, or enterprise applications.* Relevant education or experience may be substituted as appropriate. # **Preferred Qualifications*** Master's Degree in Health Informatics, Project Management, or related field with at least 7 year(s) of experience in healthcare IT project management.* Experience with Epic, Cerner, or other major EHR platforms.* Experience in Agile, SAFe, or hybrid project methodologies. **Licenses, Registrations or Certifications****Required:*** Project Management Professional (PMP) – PMI **Preferred:*** Certified ScrumMaster (CSM) or SAFe Agilist* ITIL Foundation Certification* Lean Six Sigma Green Belt or higher # **Salary Range**$116,231 + depending on qualifications # **Working Conditions*** Standard office equipment* Repetitive use of a keyboard* May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. # **Required Materials*** Resume/CV* 3 work references with their contact information; at least one reference should be from a supervisor* Letter of interest