Senior Project Manager, Pro Implementations

UKG Inc.; Dover (DE); On-site; USD 84,000 - 119,000; Full time

Job summary

UKG is seeking a customer-focused Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

The ideal candidate has 3+ years of project management experience in Human Capital Management (HCM), experience managing cross-functional or virtual teams, and a track record of delivering

Qualifications

• 3+ years of project management experience, preferably in Human Capital Management (HCM).
• Experience managing projects with cross-functional or virtual teams.
• Experience working with complex customer implementations.
• Preferred SaaS implementations experience is a plus.
• Ability to manage multiple complex projects simultaneously.
• Strong leadership, communication, and customer consulting skills.

Responsibilities

• Lead multiple customer implementation projects from kickoff through go-live.
• Develop and manage project plans, timelines, scope, and resource needs.
• Identify and resolve project risks, issues, and roadblocks.
• Set clear customer expectations and communicate project progress regularly.
• Manage scope changes and keep projects on track.
• Facilitate meetings with customers and internal teams.
• Ensure project deliverables meet quality standards and timelines.
• Hold project teams and customers accountable for key milestones and commitments.
• Navigate challenging situations with professionalism and confidence.

Skills

PM experience

Cross-functional

Complex deployments

Job description

UKG is seeking a customer-focused Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.

The ideal candidate has 3+ years of project management experience in Human Capital Management (HCM), experience managing cross-functional or virtual teams, and a track record of delivering