Senior Project Manager - Hybrid, Enterprise Apps & Issues

Smart IMS Inc; Atlanta (GA); Hybrid; USD 69,000 - 110,000; Full time

Job summary

cyberThink seeks a Senior Project Manager to lead planning, coordination, and resolution of complex benefits, payroll, integration, and enterprise application issues in a hybrid Atlanta setting.

You will drive issue resolution from identification through deployment, reconciliation, remediation, and closure while ensuring business continuity and operational excellence. This role requires strong leadership, stakeholder management, and cross-functional coordination.

Qualifications

• Bachelor's degree in Business, Information Technology, Project Management, or a related field.
• Minimum 6 years of project management experience leading complex business and technology initiatives.
• Proven experience managing enterprise application, ERP, payroll, benefits, or human capital management projects.
• Strong expertise in issue management, risk management, stakeholder communication, and escalation processes.
• Experience coordinating cross-functional teams, vendors, business stakeholders, and technical resources.
• Strong understanding of SDLC methodologies, project governance, and change management practices.
• Experience using project management tools such as Jira, MS Project, Asana, or similar platforms.
• Demonstrated ability to lead testing, deployment, reconciliation, and operational stabilization efforts.
• PMP or CAPM certification preferred or eligibility to pursue project management certification.
• Excellent leadership, communication, organizational, problem-solving, and executive reporting skills.

Responsibilities

• Establish and manage a centralized backlog of issues, risks, dependencies, and remediation activities.
• Lead cross-functional teams to investigate, prioritize, and resolve complex business and technology issues.
• Develop and maintain integrated project schedules across technical, business, payroll, finance, and vendor workstreams.
• Coordinate root-cause analysis, corrective actions, testing activities, and production deployments.
• Facilitate issue triage, working sessions, decision meetings, and executive status reviews.
• Track action items, ownership, deliverables, and timelines while ensuring accountability across teams.
• Manage dependencies among integrations, applications, vendors, and business processes.
• Oversee testing, validation, reconciliation, and release readiness activities.
• Identify, monitor, and escalation project risks, resource constraints, and unresolved issues.
• Provide executive-level reporting on project status, issue resolution progress, financial impacts, and key performance metrics.

Skills

Project management

Stakeholder communication

Cross-functional coordination

Jira

MS Project

Asana

Leadership

Executive reporting

PMP/CAPM

Education

Bachelor's degree in Business/IT/PM

Tools

Jira

MS Project

Asana

Job description

cyberThink seeks a Senior Project Manager to lead planning, coordination, and resolution of complex benefits, payroll, integration, and enterprise application issues in a hybrid Atlanta setting.

You will drive issue resolution from identification through deployment, reconciliation, remediation, and closure while ensuring business continuity and operational excellence. This role requires strong leadership, stakeholder management, and cross-functional coordination.