Senior Project Manager, Global Payments & Connectivity

HSBC; Buffalo (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

HSBC in the United States is seeking a Senior Project Manager to lead the Client Connectivity team within Global Payment Systems. You will own end-to-end delivery of client change initiatives.

You will gather requirements, define scope, maintain plans, and report progress to sponsors and stakeholders while coordinating with global and US teams. This role emphasizes cross-border projects and strong PM leadership.

Qualifications

• Proven experience in systems implementation and integration, preferably in financial services.
• Strong project management skills with a track record of delivering projects on time and within scope.
• Experience with integration tools, APIs, and data mapping; familiarity with JIRA, MS Project, or Confluence.

Responsibilities

• Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution.
• Collaborate with business units and clients to gather requirements, define project scope, and set clear deliverables.
• Develop and maintain detailed project plans, timelines, and status reports, communicating progress to clients, stakeholders, and senior sponsors.
• Conduct user training sessions and prepare supporting documentation to support adoption and client satisfaction.
• Oversee the setup and onboarding of new financial products and connectivity solutions for clients.
• Coordinate with global and U.S. based teams as the central point of contact to ensure deliverables are met.
• Design and execute system integration strategies with internal systems and third-party platforms (e.g., SWIFT, ISO 20022, APIs, host-to-host).
• Manage testing of payment and receivables files in industry-accepted formats, coordinating globally as required.
• Ensure data integrity, security, and compliance throughout implementation, adhering to U.S. regulatory requirements.

Skills

Project management

Stakeholder management

Communication

Analytical mindset

Multicultural environment experience

Education

PM Certification (PMP/Prince2/Agile)

Tools

JIRA

MS Project

Confluence

Job description

HSBC in the United States is seeking a Senior Project Manager to lead the Client Connectivity team within Global Payment Systems. You will own end-to-end delivery of client change initiatives.

You will gather requirements, define scope, maintain plans, and report progress to sponsors and stakeholders while coordinating with global and US teams. This role emphasizes cross-border projects and strong PM leadership.