Senior Project Manager: Client-Focused Delivery Lead

Ultimate Technologies Group; Fishers (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Ultimate Technologies Group seeks a Project Manager to maintain strong client relationships and drive successful IT/AV project implementations. You will coordinate cross-functional teams, oversee documentation, and ensure installations meet customer expectations from handoff through post-install adoption.

The role requires managing timelines, budgets, and communications with clients, sales, engineering, and finance, with a focus on smooth transitions to the care team after project completion.

Qualifications

• Experience managing projects with varying levels of complexity.
• Strong customer service orientation internally and externally.
• Managing the budget for projects.
• Strong communication and cross-functional collaboration.

Responsibilities

• Internal organization of project documentation.
• External communications to client.
• Issue resolution.
• Organization of project equipment.
• Manage project timelines and expectations.
• Obtain customer signature upon project completion and referrals.
• Ensure solution adoption 30- and 60-days post installation.
• Role-specific platforms: Acumatica, HubSpot, D-tools.

Skills

Project management

Customer service

Budget management

Cross-functional collaboration

Communication

Tools

Acumatica

HubSpot

D-tools

Job description

Ultimate Technologies Group seeks a Project Manager to maintain strong client relationships and drive successful IT/AV project implementations. You will coordinate cross-functional teams, oversee documentation, and ensure installations meet customer expectations from handoff through post-install adoption.

The role requires managing timelines, budgets, and communications with clients, sales, engineering, and finance, with a focus on smooth transitions to the care team after project completion.