Senior Project Manager

Jobtailor; Woodlawn (MD); On-site; USD 140,000 - 180,000; Full time

Job summary

Jobtailor in the United States seeks a senior program manager to provide day-to-day leadership and oversight of CMS delivery activities, ensuring alignment with Agile practices and contract requirements. You will map system architecture, data pipelines, and business workflows to support decision-making, stakeholder engagement, and delivery excellence.

The role emphasizes collaboration with CMS staff, CORs, and cross-functional teams, with regular executive briefings and transparent risk

Qualifications

• 15+ years of experience in project or program management.
• Demonstrated experience leading, advising, or supporting complex IT initiatives.
• Strong working knowledge of Agile frameworks (Scrum, SAFe).
• Familiarity with product development architecture and modern IT delivery practices.
• Proficiency in Azure DevOps.
• Proficiency with Jira, Confluence, and Agile metrics/reporting tools.
• Excellent written, verbal, and presentation communication skills.
• Ability to work effectively with large, cross-functional teams.
• Proven ability to build trusted relationships with senior government and client stakeholders.
• Ability to obtain Public Trust clearance; must have lived in the United States for at least 3 of the last 5 years.

Responsibilities

• Provide day-to-day leadership and oversight of CMS program delivery in line with Agile best practices.
• Develop and maintain understanding of system architecture, data pipelines, UI, and business workflows for decision-making.
• Advise CMS stakeholders on technical strategy, system enhancements, and operational improvements.
• Cultivate trust-based relationships with CMS federal staff, CORs, and partner teams through proactive engagement.
• Prepare and present detailed monthly status reports and executive briefings per CMS standards.
• Attend meetings with CORs and acquisition staff to provide program insights.
• Monitor milestones, risks, and dependencies; escalate issues with mitigation recommendations.
• Collaborate with cross-functional teams and senior leadership to improve service delivery.
• Coordinate workstreams across multiple Agile teams and product owners; align priorities and backlogs.
• Define and enforce standard practices, terminology, and metrics for progress.
• Configure and maintain Jira and Confluence to provide real-time visibility.
• Lead resolution of escalated delivery issues with transparent communication.
• Administer Jira/Confluence to support tracking, documentation, and knowledge management.

Job description

• Provide day-to-day leadership and oversight of delivery activities for CMS programs, ensuring alignment with technical objectives, performance requirements, and Agile best practices.
• Develop and maintain a comprehensive understanding of system architecture, data pipelines, user interfaces, and business workflows to support decision-making and delivery excellence.
• Advise CMS stakeholders on technical strategy, system enhancements, and operational improvements, balancing business goals with system sustainability.
• Cultivate strong, trust‑based relationships with CMS federal staff, CORs, and partner teams through proactive engagement, consistent communication, and collaborative problem‑solving.
• Prepare and present detailed monthly status reports, executive briefings, and performance summaries that align with CMS reporting standards and contract deliverables.
• Actively participate in meetings with Contracting Officer Representatives (CORs) and acquisition staff to provide program insights and delivery updates.
• Monitor and manage delivery progress, key milestones, risks, and interdependencies; escalate issues and recommend mitigation strategies to leadership when needed.
• Collaborate with cross-functional teams and senior leadership to identify opportunities for service delivery improvement and enhanced stakeholder value.
• Coordinate workstreams across multiple Agile teams and product owners, ensuring alignment of priorities, backlogs, and delivery timelines.
• Define and enforce standard practices, shared terminology, and consistent metrics for tracking progress and measuring delivery success.
• Configure and maintain Agile tools (e.g., Jira, Confluence) to provide real-time visibility into team performance, project health, and portfolio status.
• Lead resolution of escalated delivery issues and ensure timely, transparent communication with stakeholders at all levels.
• Administer and continuously optimize the use of Agile collaboration platforms (Jira, Confluence) to support delivery tracking, documentation, and knowledge management.

Requirements

• 15+ years of experience in project or program management, preferably within CMS or other HHS agencies
• Demonstrated experience leading, advising, or supporting complex IT initiatives.
• Strong working knowledge of Agile frameworks (Scrum, SAFe)
• Familiarity with product development architecture and modern IT delivery practices.
• Proficiency in Azure DevOps.
• Proficiency with Jira, Confluence, and Agile metrics/reporting tools.
• Excellent written, verbal, and presentation communication skills.
• Ability to work effectively with large, cross-functional teams.
• Proven ability to build trusted relationships with senior government and client stakeholders.
• Ability to obtain Public Trust clearance; must have lived in the United States for at least 3 of the last 5 years.