Lead complex client initiatives from kickoff through handoff, creating the clarity, rhythm, and trust teams need to deliver.
We’re looking for an experienced fractional Project Manager to support ongoing client work on a part-time contract basis, with the potential to grow into a larger or full-time engagement.This role is for someone who can step into an active account, quickly understand the client, workflows, stakeholders, and moving pieces, and begin creating clarity with minimal handholding.We work with sophisticated, high-touch clients, so we’re looking for someone who combines strong project management fundamentals with excellent judgment, polished client communication, and a systems-thinking mindset.
What you’ll do
- Own client projects end to end, including scope, timelines, budgets, milestones, delivery, and closeout.
- Step into existing accounts and quickly understand the client, team, workflows, history, priorities, and open issues.
- Run project management tools as the single source of truth. Build workspaces, structure tasks, and keep every project current and accurate, whether that's ClickUp, Asana, Monday, or a client's platform of choice.
- Execute, don't just oversee. Roll up your sleeves, move work forward yourself, and keep momentum without waiting to be told what's next.
- Lead client communication through status updates, recurring meetings, follow-ups, and clear monthly reporting.
- Coordinate designers, developers, strategists, contractors, and other cross-functional contributors to keep work aligned and moving.
- Connect information across emails, meetings, project plans, stakeholders, and workstreams to identify gaps or risks before they become problems.
- Set clear milestones and hold both internal teams and clients accountable to agreed-upon timelines.
- Manage scope actively, identifying scope creep early and helping determine the appropriate path forward.
- Identify project risks, dependencies, and blockers and proactively develop mitigation plans.
- Plan capacity and resourcing so work is assigned to the right people at the right time.
- QA deliverables before they reach the client to ensure they are complete, accurate, and aligned with expectations.
- Ask thoughtful, specific questions that demonstrate an understanding of the account rather than relying on generic project-management processes.
- Adapt to established client and internal processes before recommending changes.
- Improve workflows and SOPs where there is a clear opportunity to make delivery more consistent or effective.
What you bring
- 8+ years of professional project management experience, ideally within an agency, consultancy, studio, or other client-services environment.
- PMP, CSM, or a comparable project management certification.
- A true executor. You get things done yourself and keep projects moving without close supervision.
- Fluent across modern PM tools, including ClickUp, Asana, Monday, or similar, with the ability to ramp up fast on whatever a client uses.
- A track record of managing multiple concurrent client accounts without dropping balls.
- Exceptional client-facing communication skills. You can confidently lead meetings, write clear updates, facilitate decisions, and communicate difficult news calmly.
- A polished, professional presence that inspires confidence with both clients and internal teams.
- Strong problem-solving and systems-thinking skills. You naturally connect information across projects, conversations, stakeholders, and dependencies.
- The ability to jump into unfamiliar projects with limited onboarding and quickly determine what matters.
- Strong judgment and comfort making decisions independently.
- Experience managing timelines, budgets, resourcing, risks, dependencies, and scope.
- The ability to translate client goals and conversations into clear, actionable plans for delivery teams.
- Comfort working with clients who have many stakeholders, detailed feedback, and changing priorities.
- Self-directed, reliable, highly organized, and accountable.
Nice to have
- Experience managing brand, communications, creative, or integrated marketing work, not exclusively digital marketing deliverables.
- Background in web, creative, technical, or digital product delivery.
- Client-facing account management experience.
- Familiarity with automation tools such as Zapier, Make, or similar platforms.
- This is a contract engagement beginning with fractional, part-time project management support. There is strong potential for ongoing retainer work or expanded hours for the right person.
- Role: Ongoing client project work beginning part-time, with potential to grow.
- Work Environment: Fully remote and flexible, with an emphasis on strong delivery rather than unnecessary hours.
- Client Environment: Expect sophisticated, high-touch accounts with multiple stakeholders, interconnected workstreams, and evolving priorities.
- Working Style: We value people who are thoughtful, kind, dependable, proactive, and comfortable taking ownership.
- A strong work ethic here means honoring commitments, communicating proactively, producing excellent work, and respecting the people you work with, not working excessive hours.
- You’ll have the autonomy to own meaningful client work while collaborating with talented teams across strategy, creative, design, and technology.This is a strong fit for someone who enjoys bringing structure to complexity, solving problems before they elevate, building trusted client relationships, and working in an environment that values good judgment over unnecessary bureaucracy.
PMG is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.