Senior Project Manager

World Wide Technology; Mountain Home (TX); On-site; USD 101,000 - 127,000; Full time

Benefits offered by this job

Health benefits

401k with company matching

PTO & holidays

Tuition reimbursement

Employee discounts

Job summary

World Wide Technology is seeking a Senior Project Manager to lead large-scale infrastructure programs within the Solutions Consulting & Engineering team. This role coordinates internal teams with client stakeholders to ensure delivery, implementation and operational excellence align with strategic objectives.

You will drive end-to-end delivery, manage resources, budgets and timelines across multi-functional teams in a fast-paced, client-facing environment.

Qualifications

• 10+ years of experience as a Technical Infrastructure Project Manager.
• Experience in a Professional Services or Managed Services environment is required (critical: must have led external customer facing projects, not internal operational projects).
• Networking, Storage, Virtualization, Cloud, Security, or Collaboration (Unified Communications) Project Management experience required.
• Multisite deployment experience (Wireless, Wi-Fi, POS, etc.).
• Knowledge of both the theoretical and practical aspects of project management.
• Understanding of financial processes; ability to understand, analyze and create financial reports preferably in Clarity.
• Extensive experience with people management, strategic planning, and change management.
• Proven experience with risk management; demonstrated ability to communicate appropriately to leadership.
• Understanding of and the ability to utilize the process of stakeholder analysis.
• Ability to work independently and aggressively track to project timelines.
• Excellent documentation skills and attention to detail.
• Ability to communicate well with customers and co-workers.
• Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner.
• Strong team building skills.
• Excellent problem solving, and critical thinking skills.
• Demonstrated communication skills (written, verbal, and presentation).
• Proficiency with project management software.

Responsibilities

• Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams.
• Ability to create in depth WBS with interdependencies and a defined critical path.
• Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team.
• Monitor and report on project progress to stakeholders.
• Build and strengthen relationships with the customer and stakeholders (internal and external).
• Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects.
• Utilize project management tools and techniques to improve execution and drive efficiencies.
• Implements engagement review and quality assurance procedures in accordance with our methodology.
• Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback.
• Proactively manage changes in project scope.
• Effectively create and execute risk management plans.
• Manage and analyze profitability, revenue, margins, bill rates and utilization across projects.
• Understand and manage key project financial components to ensure projects are delivered within budget.
• Responsible for quality and timely execution of deliverables across projects.

Skills

Project management

Stakeholder management

Risk management

Financial reporting

Leadership

Communication skills

Problem solving

Education

PMP certification

Tools

Project management software

Job description

Senior Project Manager, Infrastructure - Professional Services

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E) and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. We embody the One WWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customers’ problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

About The Role

We are seeking an experienced Senior Project Manager to lead and coordinate a large scale program. This individual will serve as a critical point of contact between internal teams and client stakeholders, ensuring that delivery, implementation, and operational excellence align with strategic objectives. Communication and relationship building is key. You’ll play a pivotal role in managing end-to-end delivery and services across multi-functional teams in a fast-paced, client-facing environment.

Responsibilities:

• Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams
• Ability to create in depth WBS with interdependencies and a defined critical path
• Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
• Monitor and report on project progress to stakeholders
• Build and strengthen relationships with the customer and stakeholders (internal and external)
• Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
• Utilize project management tools and techniques to improve execution and drive efficiencies.
• Implements engagement review and quality assurance procedures in accordance with our methodology
• Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
• Proactively manage changes in project scope
• Effectively create and execute risk management plans
• Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
• Understand and manage key project financial components to ensure projects are delivered within budget
• Responsible for quality and timely execution of deliverables across projects

Qualifications:

• 10+ years of experience as a Technical Infrastructure Project Manager
• Experience in a Professional Services or Managed Services environment is required (critical: must have led external customer facing projects, not internal operational projects)
• Networking, Storage, Virtualization, Cloud, Security, or Collaboration (Unified Communications) Project Management experience required
• Multisite deployment experience (Wireless, Wi-Fi, POS, etc.)
• Knowledge of both the theoretical and practical aspects of project management
• PMP certification is desired
• Understanding of financial processes; ability to understand, analyze and create financial reports preferably in Clarity
• Extensive experience with people management, strategic planning, and change management
• Proven experience with risk management; demonstrated ability to communicate appropriately to leadership
• Understanding of and the ability to utilize the process of stakeholder analysis
• Ability to work independently and aggressively track to project timelines
• Excellent documentation skills and attention to detail
• Ability to communicate well with customers and co-workers
• Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner
• Strong team building skills
• Excellent problem solving, and critical thinking skills
• Demonstrated communication skills (written, verbal, and presentation)
• Proficiency with project management software

Want to learn more about Infrastructure Services? Check us out on our platform:

https://www.wwt.com/infrastructure-services

We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $101,200 - $126,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email [e-mail]