- Execute larger client-facing, revenue-generating professional service engagements involving delivery of Deluxe solutions
- Facilitate modification of software solutions by extended project team members
- Ensure high-quality client delivery while meeting project deadlines, goals, and budgets
- Develop, maintain, and execute comprehensive project plans and timelines
- Set deadlines and assign responsibilities across engagements
- Monitor project progress and coordinate internal resources, vendors, third-party partners, and clients from initiation to completion
- Prepare and deliver project status reports for internal and external stakeholders and executives
- Manage projects of 1,500–5,000 hours in scope and up to five concurrent projects
- Review sales order documents to understand project scope, deliverables, and required resources
- Participate in Sales-to-Professional Services transition discussions
- Lead continuous improvement initiatives and document lessons learned
- Identify and manage project risks and establish mitigation plans
- Resolve project issues and resolve appropriately
- Provide accurate forecasting for project revenue and billable service hours
- Manage and update project and resource schedules
- Optimize resource utilization and release resources for other billable activities
Requirements
- Bachelor’s degree in business (emphasis in project management)
- 5 years of project management experience
- 5 years managing projects
- 5 years serving external clients
- PM Certification is required
- Must be 18 years of age or older
Core Competencies
Demonstrates expertise in project management, including the ability to develop and execute comprehensive project plans, manage client relationships, and ensure high-quality delivery within budget and timelines. Proficient in risk management, resource optimization, and continuous improvement initiatives.
Highest-signal resume keywords
- Project Management Certification
- Client Relationship Management
- Project Planning and Execution
- Risk Management
- Resource Optimization
Hard Skills
- Project Management
- Project Planning
- Budget Management
- Forecasting
- Sales Order Review
- Project Scheduling
- Continuous Improvement
- Issue Resolution
- Deadline Setting
- Resource Utilization
Soft Skills
- Communication
- Leadership
- Problem-Solving
- Collaboration
- Stakeholder Management
Certifications & Qualifications
Industry Keywords
- Professional Services
- Client-Facing Engagements
- Project Scope
- Project Deadlines
- Revenue Generation