Senior Project Leader—Complex GovTech Deliveries

Civica; Kentucky; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Choice of medical plans

Employer contributions to HSA

Dental and vision coverage

Short-Term and Long-Term Disability coverage

Employee Assistance Program (EAP)

Job summary

Civica is seeking a Project Manager to lead complex, high-impact projects that transform customer operations. This role involves driving project delivery, managing cross-functional teams, and ensuring exceptional outcomes.

Ideal candidates thrive in fast-paced environments, excel in communication, and bring problem-solving skills. Civica values diversity and inclusion, welcoming applicants from all backgrounds.

Qualifications

• Experience managing medium to large projects within Professional Services or customer delivery environments.
• Can balance multiple priorities while maintaining attention to detail and delivery quality.
• Knowledge of financial planning, budgeting, resource management, and delivery governance.

Responsibilities

• Lead projects through the full lifecycle including initiation, planning, delivery, closure, and transition to support.
• Ensure a consistent, high-quality delivery experience that drives customer satisfaction.
• Communicate project status, risks, decisions, and outcomes clearly to stakeholders.

Skills

Leadership

Risk management

Communication

Problem-solving

Collaboration

Education

PMP certification or equivalent

Job description

Civica is seeking a Project Manager to lead complex, high-impact projects that transform customer operations. This role involves driving project delivery, managing cross-functional teams, and ensuring exceptional outcomes.

Ideal candidates thrive in fast-paced environments, excel in communication, and bring problem-solving skills. Civica values diversity and inclusion, welcoming applicants from all backgrounds.