Senior Programs & Services Administrator

Aware Inc.; Butte (MT); On-site; USD 64,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE Inc. in Montana is seeking a Service Administrator to oversee administrative operations for assigned programs, ensuring staff supervision and accurate billing. The role emphasizes licensing compliance and collaboration with community partners to support clients and families.

The position offers a competitive salary of $72,080 per year, with a comprehensive benefits package and opportunities for professional growth within a compassionate, care-driven culture.

Qualifications

• Oral and written communication essential.
• Interpersonal skills required for collaboration and advocacy.
• Three years of staff supervision experience.
• Ability to think critically and solve problems; work independently or in a team.

Responsibilities

• Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff.
• Assure each assigned staff caseload and billing benchmarks are met on a consistent basis.
• Diligent oversight in assigning cases, clients, and families to assure staff are working at full capacity.
• Assist in navigating the referral process and monitoring of supportive fiscal documentation (EHR entries).
• Trains staff on the billing process, including entries in EHR system.
• Ensures compliance with licensing and Medicaid standards and AWARE, Inc. Quality Standards.
• Assists in development/review of policies and procedures for treatment programs.
• Compiles and reports outcome data to demonstrate program effectiveness.
• Acts as a community liaison with schools, outside agencies, and parents.
• Conducts file reviews and directs corrections as needed.
• Networks with community agencies to provide services.
• Performs HR activities: appraisals, discipline, employment, etc.
• Interviews, hires, fires, and trains new employees.
• Oversees purchase orders, IT needs, petty cash, and office operations.
• Provides day-to-day supervision to Administrative Assistants/Coordinators.
• Responds to crisis needs and programmatic requirements.
• Reviews program forms and documents such as prior authorization and consent to stay.
• Ensures clinical supervision per policy; oversees staff training needs.
• Manages caseloads and travels within geographic area as needed.
• Maintains productivity targets for billing and caseloads.
• Records notes, billing units, referrals, and data in EHR.

Skills

Oral and written communication

Interpersonal skills

Staff supervision

Critical thinking / problem solving

Independent & team work

Education

MS/MA Degree in Business or Human Services

BA/BS Degree in Business or Human Services

Job description

AWARE Inc. in Montana is seeking a Service Administrator to oversee administrative operations for assigned programs, ensuring staff supervision and accurate billing. The role emphasizes licensing compliance and collaboration with community partners to support clients and families.

The position offers a competitive salary of $72,080 per year, with a comprehensive benefits package and opportunities for professional growth within a compassionate, care-driven culture.