Community Care Programs Administrator

Aware Inc.; Missoula, Northern (MT, KY); Hybrid; USD 65,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE Inc. is seeking a Service Administrator to provide day-to-day supervision of administrative staff and programs. The role includes managing caseloads, ensuring billing targets are met, and coordinating with community partners to support service delivery.

The position emphasizes compliance with licensing and Medicaid standards, staff development, and data reporting to demonstrate program effectiveness. Competitive benefits are offered.

Qualifications

• MS/MA in Business or Human Services or an equivalent field.
• Minimum of three years of direct employment experience with staff supervision.
• Strong administrative understanding of social service/treatment and mental health programs.
• Ability to set goals, meet standards, think critically, and solve problems in a team or independent setting.

Responsibilities

• Provides overall administrative supervision to all assigned programs and staff.
• Ensure staff caseloads and billing benchmarks are met regularly.
• Oversee case assignments to maximize staff capacity.
• Assist in referrals and monitor supportive fiscal documentation (EHR entries).
• Train staff on billing processes within AWARE’s EHR system.
• Ensure compliance with licensing, Medicaid standards, and company policies.
• Develop and review written policies governing treatment programs.
• Compile and report program outcome data.

Skills

Staff supervision

Billing

EHR

Policy development

Communication

Education

MS/MA in Business or Human Services

BA/BS in Business or Human Services

Tools

AWARE EHR System

Microsoft Office

Job description

AWARE Inc. is seeking a Service Administrator to provide day-to-day supervision of administrative staff and programs. The role includes managing caseloads, ensuring billing targets are met, and coordinating with community partners to support service delivery.

The position emphasizes compliance with licensing and Medicaid standards, staff development, and data reporting to demonstrate program effectiveness. Competitive benefits are offered.