Senior Programs Lead - Process & Content Improvement

Walmart; Davenport (FL); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Performance bonuses

Stock options

Regional Pay Zone

Job summary

Walmart Davenport facility seeks an experienced program/ project manager to drive end-to-end initiatives, coordinating across home fulfillment centers and support sites. You will identify operational needs, remove blockers, and ensure timely adoption of initiatives with measurable impact.

You will lead teams, provide coaching, and partner with stakeholders to deliver scalable content, governance, and continuous improvement across platforms, while managing budgets and risk.

Qualifications

• Bachelor's degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area.
• Or 5 years’ experience in retail operations, content development, project management, or related area.

Responsibilities

• Drive the execution of multiple business plans and projects by identifying customer and operational needs, setting priorities, removing barriers, and measuring progress against performance standards.
• Lead and develop associates by hiring/selecting, training, mentoring, assigning work, setting expectations, providing feedback, and recognizing performance to build a strong, team-based environment.
• Evaluate the effectiveness of plans, programs, and initiatives by partnering with stakeholders, gathering input, and applying improvements to increase efficiency and cost-effectiveness.
• Manage multiple projects by defining scope, deliverables, milestones, timelines, and governance; tracking changes; managing risks/issues; monitoring budgets; and providing routine status reporting and presentations.
• Lead content management initiatives by prioritizing requests, building and maintaining tools/templates/resources, guiding platform best practices, and ensuring content quality and governance alignment.
• Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross-functional partners, and managing post-implementation improvements tied to metrics.

Skills

Project management

Retail operations

Content development

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

Job description

Walmart Davenport facility seeks an experienced program/ project manager to drive end-to-end initiatives, coordinating across home fulfillment centers and support sites. You will identify operational needs, remove blockers, and ensure timely adoption of initiatives with measurable impact.

You will lead teams, provide coaching, and partner with stakeholders to deliver scalable content, governance, and continuous improvement across platforms, while managing budgets and risk.