Senior Programme Manager, Insurance Delivery & Strategy

Fineos; Athens (GA); Remote; USD 150,000 - 185,000; Full time

Job summary

Fineos seeks an experienced Program Manager in North America to lead multiple multimillion-dollar projects in tier 1 insurance and financial services. The role emphasizes client relationship management, professional services delivery, and collaboration with Account Managers and the Sales team.

The candidate will oversee a regional team, ensure on-time delivery within budget, and drive revenue opportunities across existing engagements.

Qualifications

• Proven track record delivering multiple large projects for insurance/financial services.
• Experience managing client relationships at senior/executive levels.
• Strong leadership and mentoring of project managers.
• Experience with budgeting, forecasting, and revenue management.
• Ability to engage with partners and vendors on delivery.

Responsibilities

• Lead Professional Services to deliver on project commitments.
• Foster long-term client relationships at senior levels.
• Build and mentor a world-class PM team.
• Escalate and resolve project performance issues.
• Ensure adherence to processes, cost forecasts and risk plans.
• Participate in hiring and align with sales pipeline.

Skills

Client relationship mgmt

Project management

Leadership

Negotiation

Risk management

Business development

Communication

Change control

Problem solving

AI tools usage

Education

15+ years professional services leadership

Relevant degree or equivalent experience

Tools

MS Office (Word/Excel/PowerPoint)

SuccessFactors

AI tools for decision support

Job description

Fineos seeks an experienced Program Manager in North America to lead multiple multimillion-dollar projects in tier 1 insurance and financial services. The role emphasizes client relationship management, professional services delivery, and collaboration with Account Managers and the Sales team.

The candidate will oversee a regional team, ensure on-time delivery within budget, and drive revenue opportunities across existing engagements.