Senior Programmatic Solutions Engineer - DSP | Onsite NY

Comcast Resume; New York (NY); On-site; USD 101,000 - 152,000; Full time

Job summary

FreeWheel, a Comcast company, is seeking a Senior Client Solutions Engineer in New York. You will partner with Sales on pre-sales, design onboarding plans, and deliver programmatic tech solutions for Advertiser Suite clients. Travel and collaboration across global teams are expected.

The role focuses on enterprise and startup clients, providing expert guidance from pre-sale through implementation and ongoing optimization. Schedule includes onsite office days with one remote day per week.

Qualifications

• Experience in a technical customer facing or support role in AdTech.
• Strong understanding of real time bidding and programmatic advertising, esp. goals and mechanics of demand side media/ tech companies, agencies and advertisers.
• Client-centric, exceptional communicator with technical and business minded stakeholders.
• High level of initiative and self-starter mentality. Comfortable handling ambiguity and drive positive outcomes.
• Hands on with SaaS, configuring functionality, building workflows and manipulating data to meet client needs.
• Excellent analytical and troubleshooting skills.
• Technical acumen in troubleshooting, SQL and APIs, command line, AWS management console and basic knowledge of HTML and Javascript preferred.
• Experience working for or with agencies is preferred.

Responsibilities

• Deeply understand strategic customers’ programmatic and technical requirements and craft elegant technical solutions.
• Partner with Sales on pre-sales engagements, elicit KPIs, and define success criteria.
• Develop and deliver onboarding plans to scale customers through the platform.
• Configure, test, and deliver bidder and DSP software solutions using SQL and API management.
• Build trusted relationships with stakeholders in AdOps, engineering, data science, and product.
• Serve as a technical SME on the Advertiser Suite for clients and internal teams.
• Provide ongoing feedback to product and engineering to drive roadmap initiatives.
• Troubleshoot complex issues with product/engineering resources through resolution.
• Coach and support junior team members and develop expertise.
• Spearhead internal/client initiatives to meet broader objectives.
• Develop and maintain documentation of best practices and procedures.

Skills

Advertising Technologies

Client Facing

Technical Solutions

Troubleshooting

Education

Bachelor's Degree

Tools

SQL

APIs

AWS Console

HTML

JavaScript

Job description

FreeWheel, a Comcast company, is seeking a Senior Client Solutions Engineer in New York. You will partner with Sales on pre-sales, design onboarding plans, and deliver programmatic tech solutions for Advertiser Suite clients. Travel and collaboration across global teams are expected.

The role focuses on enterprise and startup clients, providing expert guidance from pre-sale through implementation and ongoing optimization. Schedule includes onsite office days with one remote day per week.