Senior Program Manager, Seller Relations & Advocacy

Amazon; Arlington (VA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon in Arlington, VA is seeking a Senior Program Manager to lead initiatives under Seller External Relations (SER) and Sellers in Your Community (SIYC), driving small business growth and improving public perception of the Amazon store. The role blends cross-functional partnering with Public Policy, stakeholder engagement, event planning, and data-driven program delivery across the Americas.

The position offers ownership of programs, strong written/verbal communication skills, and the ability

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Support Seller External Relations’ partnership with Public Policy, supporting the coordination of their access to SER support services and events that amplify seller stories.
• Develop strategies and solutions as part of a dedicated SIYC team focused on advancing Amazon's small business narrative through direct programming, as well as through partnerships with third-party organizations.
• Plan, organize, and execute events that connect sellers, internal subject matter experts, and executives to local influential leaders and lawmakers in communities across the Americas.
• Design strategies and execute events that build a robust, engaged SIYC seller network ready to participate in sustained advocacy initiatives.
• Interact with stakeholders at multiple levels and in multiple regions, working with business, Public Policy, Public Relations, marketing, product, and analytics teams to define and deliver solutions.
• Define clear project plans, manage progress, and execute in a fast-paced environment.
• Create, optimize, and drive adoption of critical mechanisms required to ensure long-term expansion and success of the SIYC network and initiatives.
• Translate complex decisions and trade-offs into clear, actionable recommendations for leaders, through written and verbal communication.
• Drive cross-functional and cross-regional alignment to achieve strategic program goals.
• Track and report program learnings and effectiveness to internal stakeholders.
• Maintain data integrity, and gather post-event feedback and reporting insights to inform continuous improvement.

Skills

Program management

Data and metrics

End-to-end delivery

Executive communication

Cross-functional collaboration

Public policy liaison

Education

Master's degree or MBA

Job description

Amazon in Arlington, VA is seeking a Senior Program Manager to lead initiatives under Seller External Relations (SER) and Sellers in Your Community (SIYC), driving small business growth and improving public perception of the Amazon store. The role blends cross-functional partnering with Public Policy, stakeholder engagement, event planning, and data-driven program delivery across the Americas.

The position offers ownership of programs, strong written/verbal communication skills, and the ability