Senior Program Manager - Residential Loan Servicing

ISN; United States; On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical Coverage

Flexible Spending Accounts (FSA)

Disability – Short & Long-Term

Life Insurance – Basic

401(k) Retirement Plan

Paid Time Off from day one

Professional growth & leadership dev.

Job summary

ISN is seeking an experienced Project Manager to lead a federal Residential Loan Servicing Program. You will provide overall leadership and oversee a large-scale portfolio, ensuring objectives, performance standards, and contractual deliverables are met.

You will serve as a key liaison for program leadership and stakeholders, directing schedules, budgets, risks, and resources while driving process improvements across operating teams.

Qualifications

• 10+ years of experience managing large-scale loan servicing portfolios
• Strong written and verbal communication skills
• Experience leading complex projects, programs, or operational initiatives

Responsibilities

• Lead and oversee a large-scale residential loan servicing portfolio to meet objectives and contractual deliverables
• Coordinate across program leadership and stakeholders to ensure alignment and governance
• Manage schedules, budgets, risks, resources, performance and quality across teams
• Identify opportunities to improve processes and overall program effectiveness

Skills

Agile/Scrum

Communication skills

Budget planning

Education

PMP certification

Job description

ISN is seeking an experienced Project Manager to lead a federal Residential Loan Servicing Program. You will provide overall leadership and oversee a large-scale portfolio, ensuring objectives, performance standards, and contractual deliverables are met.

You will serve as a key liaison for program leadership and stakeholders, directing schedules, budgets, risks, and resources while driving process improvements across operating teams.