Senior Program Manager, MarTech Agile Delivery

Jobtailor

Boston (MA)

On-site

USD 140,000 - 190,000

Full time

3 days ago

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Job summary

Jobtailor is seeking an experienced Portfolio Manager to coordinate Agile delivery across the Marketing Technology organization, guiding intake, prioritization, governance, and cross-platform alignment of roadmaps with business priorities and initiatives.

You will develop executive-level reporting, dashboards, and status updates, while supporting quarterly and release planning and promoting continuous improvement across the MarTech portfolio.

Qualifications

Bachelor's degree in Business, Marketing, Information Systems, Technology, Operations, or a related discipline
8+ years of experience in Agile delivery, portfolio management, business operations, marketing technology, digital transformation, product management, or a related area
Experience supporting enterprise technology, MarTech, digital experience, customer engagement, content, or marketing automation organizations
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies
Experience with roadmap planning, release planning, backlog prioritization, dependency management, and capacity planning
Experience leading or facilitating governance, planning, prioritization, or portfolio management processes
Strong analytical, problem-solving, and organizational skills
Experience developing executive-level reporting, dashboards, presentations, and status updates
Excellent communication, facilitation, stakeholder management, and relationship-building skills
Ability to work effectively across business, technology, vendor, and agency teams in a matrixed environment

Responsibilities

Support roadmap planning, intake management, prioritization, governance, and Agile delivery practices across MarTech
Improve visibility into demand, platform roadmaps, team capacity, delivery priorities, and cross-platform dependencies across the MarTech ecosystem
Ensure MarTech platform roadmaps align with business priorities and key DTE/CMEA initiatives
Maintain visibility across the MarTech portfolio, including planned work, roadmap commitments, team capacity, dependencies, and key milestones
Support annual planning, quarterly planning, roadmap reviews, and prioritization discussions
Lead intake and demand management processes across the MarTech organization
Coordinate business and technical assessments with Platform Owners and stakeholders
Facilitate prioritization discussions, governance reviews, governance forums, portfolio reviews, and planning discussions
Support quarterly planning, release planning, sprint planning, backlog reviews, and prioritization activities
Identify delivery bottlenecks, planning challenges, coordination opportunities, and opportunities to reduce duplicate or overlapping work
Develop portfolio reporting, dashboards, metrics, presentations, and status summaries
Support leadership with visibility into demand, roadmap commitments, dependencies, risks, and capacity considerations
Develop scalable processes and operating practices for a growing MarTech portfolio
Leverage automation, reporting, AI-enabled capabilities, and process improvements to increase efficiency
Promote continuous improvement, collaboration, and delivery excellence

Skills

Agile Delivery

Portfolio Management

Roadmap Planning

Stakeholder Management

Executive-Level Reporting

Education

Bachelor's degree

Tools

Jira

Azure DevOps

Smartsheet

Power BI

Microsoft Project

Job description

Support roadmap planning, intake management, prioritization, governance, Agile delivery practices, and portfolio coordination across the Marketing Technology organization
Improve visibility into demand, platform roadmaps, team capacity, delivery priorities, and cross-platform dependencies across the MarTech ecosystem
Ensure MarTech platform roadmaps align with business priorities and key DTE/CMEA initiatives
Maintain visibility across the MarTech portfolio, including planned work, roadmap commitments, team capacity, dependencies, and key milestones
Support annual planning, quarterly planning, roadmap reviews, and prioritization discussions
Lead intake and demand management processes across the MarTech organization
Coordinate business and technical assessments with Platform Owners and stakeholders
Facilitate prioritization discussions, governance reviews, governance forums, portfolio reviews, and planning discussions
Support quarterly planning, release planning, sprint planning, backlog reviews, and prioritization activities
Identify delivery bottlenecks, planning challenges, coordination opportunities, and opportunities to reduce duplicate or overlapping work
Develop portfolio reporting, dashboards, metrics, presentations, and status summaries
Support leadership with visibility into demand, roadmap commitments, dependencies, risks, and capacity considerations
Develop scalable processes and operating practices for a growing MarTech portfolio
Leverage automation, reporting, AI-enabled capabilities, and process improvements to increase efficiency
Promote continuous improvement, collaboration, and delivery excellence

Requirements

Bachelor's degree in Business, Marketing, Information Systems, Technology, Operations, or a related discipline
8+ years of experience in Agile delivery, portfolio management, business operations, marketing technology, digital transformation, product management, or a related area
Experience supporting enterprise technology, MarTech, digital experience, customer engagement, customer data, content, or marketing automation organizations
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies
Experience with roadmap planning, release planning, backlog prioritization, dependency management, and capacity planning
Experience leading or facilitating governance, planning, prioritization, or portfolio management processes
Strong analytical, problem-solving, and organizational skills
Experience developing executive-level reporting, dashboards, presentations, and status updates
Excellent communication, facilitation, stakeholder management, and relationship-building skills
Ability to work effectively across business, technology, vendor, and agency teams in a matrixed environment
Preferred: experience working in pharmaceutical, biotechnology, healthcare, or other regulated industries
Preferred: experience supporting enterprise MarTech or customer engagement platforms
Preferred: experience with Jira, Azure DevOps, Smartsheet, Power BI, Microsoft Project, or similar planning and portfolio tools
Preferred: Agile certification such as SAFe, Scrum Master, Product Owner, PMI-ACP, or equivalent
Preferred: experience supporting product operating models and Agile transformation initiatives
Preferred: exposure to AI-enabled marketing, customer engagement, or digital experience capabilities

Core Competencies

Demonstrates expertise in Agile delivery methodologies, portfolio management, and marketing technology, with a strong focus on roadmap planning, capacity management, and stakeholder engagement. Proficient in developing executive-level reporting and facilitating cross-functional collaboration to drive continuous improvement and operational excellence.

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