Senior Program Manager, Insights Program Management (Fully Remote)

Tendo; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Tendo is seeking a Senior Manager, Implementation Program Manager to own the delivery and relationship for a portfolio of Tendo Insights customers, from contract signature through go-live and into steady-state value realization.

You will be the trusted liaison for hospital executives including CMOs, CFOs, and clinical teams as you drive cross-functional rollouts spanning clinical, financial, IT, and executive stakeholders.

Qualifications

• 7+ years of experience in program/project management, implementation, or professional services.
• Experience in healthcare, particularly with hospital operations or clinical quality programs, is nice to have.

Responsibilities

• Build and run your own implementation plans, manage multiple concurrent customer engagements, and navigate organizational politics inside customer accounts.
• Represent Tendo credibly in front of hospital executives while partnering closely with Sales, Product, and Support to make sure customer commitments are realistic and kept.

Skills

Program management

Healthcare technology

Job description

• We're hiring a Senior Manager, Implementation Program Manager to own the delivery and relationship for a portfolio of Tendo Insights customers, from contract signature through go-live and into steady-state value realization.
• You'll be the person a hospital's CMO, CFO, and clinical documentation team all trust to bring order to a complex, cross-functional rollout - one that touches clinical, financial, IT, and executive stakeholders who don't always agree with each other.

Responsibilities:

• Build and run your own implementation plans, manage multiple concurrent customer engagements, and navigate organizational politics inside customer accounts.
• Represent Tendo credibly in front of hospital executives while partnering closely with Sales, Product, and Support to make sure customer commitments are realistic and kept.

Requirements & Nice-to-Haves:

• 7+ years of experience in program/project management, implementation, or professional services, ideally in enterprise software or healthcare technology.
• Experience in healthcare, particularly with hospital operations or clinical quality programs, is nice to have.

Tendo is a fast-growing, mission-driven healthcare technology company that builds software to improve the care journey for patients, clinicians, and caregivers. With hubs across the US and a team-driven culture, Tendo has been recognized as a Forbes' Top Startup Employer for 2024, 2025, and 2026.