Senior Program Manager, Global Insurance Transformation

Independence Pet Holdings, Inc.; Chicago (IL); Hybrid; USD 123,000 - 155,000; Full time

Benefits offered by this job

Healthcare

Parental Leave

HSA/FSAs

Pet Insurance

Wellness Day off

Job summary

Independence Pet Holdings, Inc. (IPH) seeks a Sr Program Manager to lead enterprise-scale transformations across global insurance value streams, program governance, and technology delivery. You will drive cross‑functional alignment, manage interdependencies, and ensure on‑time, on‑budget outcomes with senior stakeholders.

SAFe leadership across multiple ARTs, external partners, and vendor contracts is essential. Experience with insurance platforms and multi‑million-dollar programs is preferred.

Qualifications

• 12+ years of progressive experience in program management.
• Proven experience managing external integration partners with accountability for delivery outcomes.
• Strong understanding of insurance value streams including quote-to-bind, billing, and claims.
• Demonstrated success leading cross-functional programs with budgets exceeding $10M.
• Proficiency with SAFe and coordinating across multiple ARTs or value streams.
• Strong business and technical acumen to align workflows to enabling tech solutions.
• Excellent communication and leadership for senior executives and diverse stakeholders.
• Bachelor’s degree in Business, Technology Management, or related discipline.

Responsibilities

• Lead coordinated program/project delivery as part of IPH’s global insurance transformation across MGAs, SI partners, and business/tech teams.
• Partner with global System Integrators to define scope, dependencies, metrics, and integration across value streams.
• Apply SAFe principles to structure ARTs, plan, manage dependencies, and drive iterative delivery across distributed teams.
• Oversee/align vendor SOWs, contractual compliance, financials, and delivery quality.
• Collaborate with Enterprise Architecture, Information Security, Data, and Platform teams for end-to-end solution integrity.
• Drive program reporting with KPIs and manage risks, issues, and change management with strong controls.

Job description

Independence Pet Holdings, Inc. (IPH) seeks a Sr Program Manager to lead enterprise-scale transformations across global insurance value streams, program governance, and technology delivery. You will drive cross‑functional alignment, manage interdependencies, and ensure on‑time, on‑budget outcomes with senior stakeholders.

SAFe leadership across multiple ARTs, external partners, and vendor contracts is essential. Experience with insurance platforms and multi‑million-dollar programs is preferred.