Senior Program Manager, Global Customer Programs

Benchmark Electronics; Rochester (MN); On-site; USD 114,331 - 142,913; Full time

Benefits offered by this job

Bonus plan

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Job summary

Benchmark Electronics in Rochester, MN seeks a Program Manager to drive the execution of customer strategies from NPI through volume production. You will lead the customer focus team, act as the primary customer contact, and ensure alignment with contracts and quarterly business reviews.

This role emphasizes strong leadership, negotiation, and cross-functional collaboration to achieve customer commitments. The position requires experience in program management, excellent communication, and the

Qualifications

• Excellent written and verbal communication skills.

Responsibilities

• Lead the customer focus team (CFT) and prioritize activities.
• Serve as primary day-to-day customer contact and manage resolution of issues.
• Manage pricing, ECO prioritization, and customer contracts.
• Schedule and lead Executive Business Reviews (EBR) and Quarterly Business Reviews (QBR).
• Monitor KPI's related to E&O, PPV and inventory turns.
• Coordinate with procurement to align supply chain strategy with contracts.

Skills

Project management

Leadership

Customer focus

Negotiation

Analytical skills

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in engineering or business

Tools

Microsoft Office

Teams

Job description

Benchmark Electronics in Rochester, MN seeks a Program Manager to drive the execution of customer strategies from NPI through volume production. You will lead the customer focus team, act as the primary customer contact, and ensure alignment with contracts and quarterly business reviews.

This role emphasizes strong leadership, negotiation, and cross-functional collaboration to achieve customer commitments. The position requires experience in program management, excellent communication, and the