Strategic Program Manager – Global Customer Delivery

Benchmark; Concord (CA); On-site; USD 97,384 - 121,731; Full time

Benefits offered by this job

Bonus Plan

401(k)

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Benchmark is seeking a Program Manager in Concord, California, responsible for executing customer strategies related to products from new introduction to volume production. This role emphasizes customer satisfaction, strong leadership, and collaboration with various teams to meet commitments.

The ideal candidate will have a degree in engineering or business, excellent communication skills, and the ability to handle complex projects effectively. A comprehensive benefits package is included, alongside a competitive salary range.

Qualifications

• Proven ability to take on project leadership/ownership and complete projects in a timely manner.
• Ability to manage and understand data for monthly program reviews.
• Strong leadership and mentoring skills.

Responsibilities

• Lead customer focus team to drive customer satisfaction.
• Ensure successful new product introductions and manage expectations.
• Monitor and investigate technical, scheduling, financial, and quality metrics.

Skills

Excellent written and verbal communication skills

Effective interpersonal skills

Strong customer service and client focus

Effective negotiation and problem-solving skills

Ability to work with minimal supervision

Education

4-year degree in engineering or business

Tools

Microsoft Office

WebEx

Job description

Benchmark is seeking a Program Manager in Concord, California, responsible for executing customer strategies related to products from new introduction to volume production. This role emphasizes customer satisfaction, strong leadership, and collaboration with various teams to meet commitments.

The ideal candidate will have a degree in engineering or business, excellent communication skills, and the ability to handle complex projects effectively. A comprehensive benefits package is included, alongside a competitive salary range.