Senior Program Manager, Fulfillment Innovation & Ops

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Bellevue, WA or Nashville, TN seeks a Sr. Program Manager to own cross-functional operations and technology projects accelerating sub-same day initiatives.

The role requires ownership of end-to-end processes, the ability to disrupt current methods, and delivering sustainable solutions with stakeholder influence. The position demands scoping large, ambiguous programs, managing timelines, and communicating risks and progress to senior leadership.

Qualifications

• Bachelor's degree and 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning end-to-end program strategy and communicating results to senior leadership.

Responsibilities

• Own and execute strategic cross-functional operations and technology projects for rapid delivery initiatives.
• Coordinate with cross-functional teams to plan, execute, and standardize complex projects to achieve cost and quality goals.
• Gather and analyze data across fulfillment and delivery to establish global standards for operations.
• Communicate status, risks, and changes to senior management with clarity and impact.
• Develop best practices for internal operations and leverage analytics to shape future state.

Skills

Program management

Data-driven decision making

Stakeholder communication

Cross-functional collaboration

Education

Bachelor's degree

Master's degree or MBA

Job description

Amazon.com Services LLC in Bellevue, WA or Nashville, TN seeks a Sr. Program Manager to own cross-functional operations and technology projects accelerating sub-same day initiatives.

The role requires ownership of end-to-end processes, the ability to disrupt current methods, and delivering sustainable solutions with stakeholder influence. The position demands scoping large, ambiguous programs, managing timelines, and communicating risks and progress to senior leadership.