Senior Program Manager, Fulfillment & Innovation

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Job summary

Amazon in Nashville, TN, is seeking a Sr. Program Manager with a proven delivery record to own strategic, cross-functional operations and technology projects for our faster-than-same-day initiatives.

You will oversee end-to-end processes, align stakeholders, and drive innovative solutions across fulfillment and delivery networks. The role requires strong data-driven decision making, the ability to navigate ambiguity, and excellent presentation skills to senior leadership.

Qualifications

• Bachelor's degree required.
• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning end-to-end program strategy and communicating results to senior leadership.

Responsibilities

• Drive cross-functional projects to achieve 2026+ variable cost and quality goals.
• Plan, organize, execute, and standardize complex projects.
• Gather and analyze data to establish global standards for operations.
• Analyze and solve operational barriers focusing on root causes.
• Develop Amazon best practices for internal operations.
• Leverage analytics to support the future state of the business.

Skills

Program management

Data analysis

Stakeholder communication

Process improvement

Analytical skills

Education

Bachelor's degree

Master's degree

Job description

Amazon in Nashville, TN, is seeking a Sr. Program Manager with a proven delivery record to own strategic, cross-functional operations and technology projects for our faster-than-same-day initiatives.

You will oversee end-to-end processes, align stakeholders, and drive innovative solutions across fulfillment and delivery networks. The role requires strong data-driven decision making, the ability to navigate ambiguity, and excellent presentation skills to senior leadership.