Senior Program Manager - Field Ops & Customer Programs

CSS; Lewisville (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

CSS is looking for a Lead Program Manager in Lewisville, Texas. In this role, you will be responsible for overseeing multiple Customer Programs that include support services and contract compliance activities. You will lead a team of program and site managers, ensuring efficient operations and identifying areas for improvement.

The ideal candidate will have a Bachelor’s degree and at least 5 years of relevant experience, demonstrating strong communication, organizational, and analytical skills. This position offers a chance to make significant impacts on customer satisfaction and operational efficiency.

Qualifications

• 5 years of related experience required, 7 years preferred.

Responsibilities

• Lead and manage program managers and site managers in field and customer sites.
• Coordinate activities according to company and customer policies.
• Analyze supplier performance for recommendations.

Skills

Strong written and verbal communication skills

Strong presentation and interpersonal skills

Strong persuasion skills

Strong computer skills

Strong math and analytical skills

Organized and detail-oriented

Education

Bachelors’ Degree in a related field

Job description

CSS is looking for a Lead Program Manager in Lewisville, Texas. In this role, you will be responsible for overseeing multiple Customer Programs that include support services and contract compliance activities. You will lead a team of program and site managers, ensuring efficient operations and identifying areas for improvement.

The ideal candidate will have a Bachelor’s degree and at least 5 years of relevant experience, demonstrating strong communication, organizational, and analytical skills. This position offers a chance to make significant impacts on customer satisfaction and operational efficiency.