Senior Customer Programs & Delivery Lead

Align Production Systems; Chesterfield (MO); On-site; USD 115,000 - 120,000; Full time

Job summary

Align Production Systems in Chesterfield, MO is hiring a Customer Program Manager to own the schedule, the team, and the outcome on-site in St. Louis, MO. You will lead project economics, customer relationships, and ensure design and release quality across a multi-project portfolio.

The role demands project management experience, exposure to mechanical engineering, and the ability to drive budgets and margins with full authority within approved plans. On-site work is required.

Qualifications

• Project management experience is highly preferred.
• Exposure to mechanical engineering design or processes is a plus, especially in custom manufacturing.
• Comfort owning budget, margin, and schedule performance like a P&L owner.
• Experience managing or mentoring engineering/design staff, or readiness to grow into it.
• Ability to work on-site in St. Louis, MO (not remote-eligible).

Responsibilities

• Own the project schedule, budget, and margins from start to finish.
• Lead customer meetings, reporting, and post-mortems to inform quotes and designs.
• Own the release quality process and ensure engineering standards are met on every project.
• Manage project deployment including FATs and on-site execution with the team.
• Provide coaching and development input for engineers and designers on your team.

Skills

Project management

Budget ownership

Team leadership

Mechanical engineering exposure

Job description

Align Production Systems in Chesterfield, MO is hiring a Customer Program Manager to own the schedule, the team, and the outcome on-site in St. Louis, MO. You will lead project economics, customer relationships, and ensure design and release quality across a multi-project portfolio.

The role demands project management experience, exposure to mechanical engineering, and the ability to drive budgets and margins with full authority within approved plans. On-site work is required.