Senior Program Manager (Enterprise Program Management Office)

Chime; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Mental health support

Take Care of Yourself Days

Travel stipends

Chime Resource Groups

Job summary

CHIME is seeking a Senior Program Manager to join the Enterprise Program Management Office (EPMO). This role drives high-priority, cross-functional initiatives across Product, Engineering, Marketing, Operations, and Compliance, embedding the organizational backbone to eliminate risks and accelerate strategic decisions.

You will lead enterprise-wide programs, translate ambiguous priorities into execution plans, and own end-to-end delivery with senior leadership.

Qualifications

• Track record of cross-functional impact in high-stakes programs.
• MBA, PMP or FinTech experience indicated.
• Bachelor’s Degree with 8+ years in strategy, business operations, program management, or consulting.

Responsibilities

• Lead large-scale, enterprise-wide programs with high visibility across Chime.
• Translate priorities into clear program strategies, milestones and execution plans.
• Own end-to-end cross-functional projects and programs in a fast-paced environment.
• Identify risks, dependencies and mitigation plans with stakeholders.
• Develop big-picture narratives to build buy-in and drive results.
• Partner with senior leaders to drive accountability and accelerate progress.
• Leverage AI/tools to improve PM workflows, decision-making and team effectiveness.

Skills

Cross-functional leadership

Executive communication

Program management

Strategic thinking

Education

Bachelor's Degree

MBA

PMP certification

Job description

• Chime is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high-visibility, cross functional initiatives that shape Chime’s strategic direction, handpicked as mission critical by our C-Suite
• You’ll work across the entirety of Chime – Product, Engineering, Marketing, Operations, Compliance and more – to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable Chime’s strategy
• Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across Chime
• Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans
• Be self-driven and drive end-to-end ownership of cross-cutting strategic, cross-functional projects and programs in a dynamic, fast-paced environment
• Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes
• Build influential big picture storylines and communicate these narratives to build buy-in, adoption and drive results
• Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives
• Leverage AI and emerging tools to improve program management workflows, decision-making, communication, and team effectiveness

Benefits

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

If you thrive in ambiguity, love solving hard problems, and have a track record of cross-functional impact, this is your chance to progress business strategy at one of the fastest-growing companies in FinTechEagerness to leverage AI to enable you & Chime to work smarter, faster and more efficientlyDeep experience in improving cross-functional operations & scaling systemsDemonstrated success in highly cross-functional settings and ability to thrive in influence without authority environmentsYou might have an MBA, PMP or experience working in FintechA Bachelor’s Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting roleExcellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketingSkilled at managing change and multiple workstreams at onceExceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skillsStrong planning, prioritization, and multi-workstream management skillsOwnership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies