Senior Program Manager, EPMO

Chime; San Francisco (CA); On-site; USD 138,000 - 190,000; Full time

Job summary

United States Digital Space LLC seeks a Senior Program Manager to join our Enterprise Program Management Office (EPMO). You will drive high-visibility cross-functional initiatives spanning product, engineering, marketing, and operations, reporting to C‑suite leadership.

The role emphasizes ownership, risk mitigation, and effective communication, with a focus on scaling programs and leveraging AI to enhance workflows.

Qualifications

• 8+ years in strategy, business operations, program management, or consulting.
• Experience leading enterprise-scale programs across functions.
• Excellent written and verbal communication with executives.
• MBA or PMP credentials considered a plus.

Responsibilities

• Lead large-scale, enterprise-wide programs with high visibility across the company.
• Translate ambiguous priorities into clear program strategies, milestones and plans.
• Own cross-cutting projects end-to-end in a dynamic environment.
• Identify risks, dependencies and mitigate issues with stakeholders.
• Craft big-picture storylines to drive buy-in and outcomes.
• Partner with senior leaders to accelerate progress and accountability.
• Leverage AI tools to improve PM workflows and effectiveness.

Skills

Program management

Cross-functional collaboration

Strategic planning

Executive communication

Change management

AI for program management

Education

Bachelor's Degree

Job description

About the Role

the company is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high‑visibility, cross functional initiatives that shape the company’s strategic direction, handpicked as mission critical by our C‑Suite. You’ll work across the entirety of the company – Product, Engineering, Marketing, Operations, Compliance and more – to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable the company’s strategy. If you thrive in ambiguity, love solving hard problems, and have a track record of cross‑functional impact, this is your chance to progress business strategy at one of the fastest‑growing companies in FinTech.

The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000.Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

• Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across the company.

• Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans.

• Be self-driven and drive end‑to‑end ownership of cross‑cutting strategic, cross‑functional projects and programs in a dynamic, fast‑paced environment

• Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes.

• Build influential big picture storylines and communicate these narratives to build buy‑in, adoption and drive results

• Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives

• Leverage AI and emerging tools to improve program management workflows, decision‑making, communication, and team effectiveness.

To thrive in this role, you have:

• A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role.

• Exceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skills

• Deep experience in improving cross-functional operations & scaling systems

• Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C‑Suite and Senior leaders across different teams, such as product, engineering, and marketing

• Demonstrated success in highly cross-functional settings and ability to thrive in influence without authority environments

• Skilled at managing change and multiple workstreams at once

• Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies.

• Strong planning, prioritization, and multi-workstream management skills

• Eagerness to leverage AI to enable you & the company to work smarter, faster and more efficiently

• You might have an MBA, PMP or experience working in Fintech

#LI-Onsite #LI-AM1

A little about us

At the company, we believe that everyone can achieve financial progress. We created the company—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountability to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*the company is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.

• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.

• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.

• Generous vacation policy and company-wide paid days off

• 1% of your time off to support local community organizations of your choice

• Annual wellness stipend to use towards eligible wellness related expenses

• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents