Senior Program Manager, Employee Experience & AI Enablement

Dropbox; United States; Remote; USD 128,000 - 195,000; Full time

Job summary

Dropbox’s Virtual First team seeks a Senior Program Manager, Employee Experience, to own a strategic work stream on tools, AI enablement, and knowledge management for a distributed workforce. You will design experiments, translate findings into actionable changes, and drive organizational change across multiple programs.

This role emphasizes research, collaboration with People Analytics, and delivering measurable improvements in employee effectiveness and tool adoption while operating within a

Qualifications

• 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or related disciplines.

Responsibilities

• Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management.
• Design and lead organizational research, pilots, and experiments that test new ways of working.
• Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption.
• Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning.
• Establish clear objectives, success measures, milestones, risks, and reporting across the work stream.
• Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions.
• Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.

Skills

Program management

Organizational effectiveness

Workplace strategy

AI adoption

Knowledge management

Research design

Cross-functional collaboration

Job description

Dropbox’s Virtual First team seeks a Senior Program Manager, Employee Experience, to own a strategic work stream on tools, AI enablement, and knowledge management for a distributed workforce. You will design experiments, translate findings into actionable changes, and drive organizational change across multiple programs.

This role emphasizes research, collaboration with People Analytics, and delivering measurable improvements in employee effectiveness and tool adoption while operating within a