Senior Program Manager, Employee Experience & AI Enablement

Dropbox, Inc.; United States; Presencial; USD 128 000 - 195 000; Tempo integral

Resumo da oferta

Dropbox, Inc. is seeking a Senior Program Manager, Employee Experience, to lead a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working.

You will identify opportunities to boost employee effectiveness and translate them into research, experiments, recommendations, and scalable organizational change. You will manage a portfolio of interconnected programs spanning knowledge management, AI enablement, and adoption of tools and workflows across

Qualificações

• 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or related discipline.
• Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.
• Experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes.
• Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.
• Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.
• Excellent written, verbal, facilitation, and executive communication skills.
• Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.

Responsabilidades

• Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management.
• Design and lead organizational research, pilots, and experiments that test new ways of working.
• Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption.
• Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning.
• Establish clear objectives, success measures, milestones, risks, and reporting across the work stream.
• Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions.
• Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.

Conhecimentos

Program management

Organizational effectiveness

Workplace strategy

Employee experience

Innovation

Research

Cross-functional collaboration

Descrição da oferta de emprego

Dropbox, Inc. is seeking a Senior Program Manager, Employee Experience, to lead a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working.

You will identify opportunities to boost employee effectiveness and translate them into research, experiments, recommendations, and scalable organizational change. You will manage a portfolio of interconnected programs spanning knowledge management, AI enablement, and adoption of tools and workflows across