Senior Program Manager: Domain & Off-Platform Enforcement

Meta; Washington (District of Columbia); On-site; USD 152,000 - 218,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta seeks a Program Manager to lead strategy and operations for domain registration management and off-platform enforcement programs. You will drive large-scale efforts to detect, investigate, and remediate abuse affecting domain infrastructure and off-platform activity, partnering with legal, policy, trust and safety, and engineering teams to build scalable enforcement workflows.

You will define goals, track metrics, and communicate progress to leadership while balancing speed, risk, and

Qualifications

• 8+ years of experience in program management, trust and safety operations, or enforcement operations within a technology, legal, or domain services environment.
• 8+ years of experience managing cross-functional programs involving legal, policy, and technical stakeholders with demonstrated ability to drive alignment and execution independently.
• Experience with domain name systems, domain abuse enforcement, registrar or registry operations, or off-platform threat response programs.
• Experience defining program strategy, setting measurable goals, and tracking enforcement outcomes against operational metrics.
• Experience communicating complex enforcement or operational decisions in writing to technical and non-technical audiences, including leadership.

Responsibilities

• Develop and drive the strategy and roadmap for domain registration management and off-platform enforcement programs, aligning cross-functional stakeholders across legal, policy, trust and safety, and engineering
• Identify systemic gaps in domain abuse detection and off-platform threat response, and design scalable operational interventions to close them
• Manage large-scale enforcement workflows including domain takedowns, registrar escalations, and coordinated off-platform abuse response operations
• Define program goals and success metrics, track performance against enforcement SLAs, and communicate progress and risks transparently to leadership and key stakeholders
• Evaluate tradeoffs between enforcement speed, legal risk, and operational capacity, and hold teams accountable to aligned priorities
• Leverage AI-integrated workflows to streamline abuse signal triage, enforcement documentation, and cross-functional coordination at scale
• Build and maintain relationships with domain registrars, registries, and external trust and safety partners to support enforcement escalations and policy alignment
• Coach peers on optimizing enforcement processes and simplifying operational workflows to improve system-wide efficiency
• Proactively identify emerging off-platform threat vectors and develop risk mitigation strategies that account for broader business and legal implications
• Create and deliver clear, structured communications on program status, enforcement outcomes, and strategic recommendations for diverse audiences including executive leadership

Skills

Program management

Cross-functional collaboration

Communication

AI tools

Tools

DNS/domain name systems

Registrar/Registry operations

ICANN-related policy

Job description

Meta seeks a Program Manager to lead strategy and operations for domain registration management and off-platform enforcement programs. You will drive large-scale efforts to detect, investigate, and remediate abuse affecting domain infrastructure and off-platform activity, partnering with legal, policy, trust and safety, and engineering teams to build scalable enforcement workflows.

You will define goals, track metrics, and communicate progress to leadership while balancing speed, risk, and