Domains & Off-Platform Enforcement Program Manager

Meta; Atlanta (GA); On-site; USD 152,000 - 218,000; Full time

Job summary

Meta is seeking a Program Manager to lead strategy and operations for domain registration management and off-platform enforcement programs. You will partner with legal, policy, trust and safety, and engineering teams to build scalable workflows and influence responses to evolving threats across the domain ecosystem.

You will shape program strategy, manage large-scale enforcement workflows, and drive alignment on goals, SLAs, and risk management while leveraging AI tools to improve efficiency and

Qualifications

• 8+ years of experience in program management, trust and safety operations, or enforcement operations within a technology, legal, or domain services environment.
• 8+ years managing cross-functional programs involving legal, policy, and technical stakeholders with demonstrated ability to drive alignment and execution independently.
• Experience with domain name systems, domain abuse enforcement, registrar or registry operations, or off-platform threat response programs.
• Experience defining program strategy, setting measurable goals, and tracking enforcement outcomes against operational metrics.
• Experience communicating complex enforcement or operational decisions in writing to technical and non-technical audiences, including leadership.

Responsibilities

• Develop and drive the strategy and roadmap for domain registration management and off-platform enforcement programs, aligning cross-functional stakeholders across legal, policy, trust and safety, and engineering
• Identify systemic gaps in domain abuse detection and off-platform threat response, and design scalable operational interventions to close them
• Manage large-scale enforcement workflows including domain takedowns, registrar escalations, and coordinated off-platform abuse response operations
• Define program goals and success metrics, track performance against enforcement SLAs, and communicate progress and risks transparently to leadership and key stakeholders
• Evaluate tradeoffs between enforcement speed, legal risk, and operational capacity, and hold teams accountable to aligned priorities
• Leverage AI-integrated workflows to streamline abuse signal triage, enforcement documentation, and cross-functional coordination at scale
• Create and deliver clear, structured communications on program status, enforcement outcomes, and strategic recommendations for diverse audiences including executive leadership

Skills

Program management

Trust and safety

Enforcement operations

Domain systems

Registrar/registry operations

Cross-functional collaboration

AI tools integration

Executive communication

Job description

Meta is seeking a Program Manager to lead strategy and operations for domain registration management and off-platform enforcement programs. You will partner with legal, policy, trust and safety, and engineering teams to build scalable workflows and influence responses to evolving threats across the domain ecosystem.

You will shape program strategy, manage large-scale enforcement workflows, and drive alignment on goals, SLAs, and risk management while leveraging AI tools to improve efficiency and