Senior Program Manager – DoD IT & Zero Trust Programs

General Dynamics IT; Lincoln (MA); On-site; USD 145,000 - 196,000; Full time

Benefits offered by this job

401(k) with company match

Health and wellness packages

Professional growth opportunities

Paid vacation and holidays

Job summary

General Dynamics IT seeks a senior program manager to lead a large DoD IT engagement, driving cross‑functional teams and delivering critical governance and policy initiatives. The role interfaces with government Operations Lead and Capability Lead, ensuring alignment with customer priorities and strategic outcomes.

The position requires 15+ years of experience, security clearances, and PMP/CISSP certifications.

Qualifications

• 15+ years of related experience, including supervisory experience in IT networks and governance and policy development.
• Experience with developing policy and implementation plans for cross-network communications, including Service and Joint networks.
• Experience in the available DoW classified and unclassified communications transport and the organizations that manage them.
• Secret Clearance is required, TS is preferred.
• Bachelor's Degree
• Professional certification (PMP)
• CISSP or other technical certification such as Microsoft, Cisco, Juniper, or VMware.
• Experience in financial analysis of large projects.
• Experience managing and leading cross functional teams.
• Demonstrated ability to manage multiple projects and tasks simultaneously.

Responsibilities

• Main interaction and point of contact with government Operations Lead and government Deputy Capability Lead.
• Ensures customers' requirements and drivers are understood, and represents them during project and services prioritizations.
• Ensures customer satisfaction is high and a constructive relationship between the organization and the area command is established and maintained.
• Responsible for ensuring the customer priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.
• Fields customer complaints and escalations are handled well through a sympathetic (yet formal) process.
• Ensures value creation for the customer and that the work is in line with the organization's strategy and priorities.
• Provides technical, administrative, and operational oversight.
• Participates in the development of technical project plans, proposals, reports, and task order administrative reporting.
• Conducts planning and provides recommendations on task workload and improved technologies to ensure the capability stays relevant.
• Interacts with vendors, other agencies, and other client staff on behalf of the client.
• Coordinates development of deliverables and products.
• Ensures quality assurance of project deliverables, ensuring all teams are meeting technical SLAs.
• Participates in special projects as required.

Skills

Cost Management

Customer Success

Deliverables Management

Financial Management

Education

Bachelor's Degree

PMP Certification

CISSP

Microsoft Certification

Cisco Certification

Juniper Certification

VMware Certification

Job description

General Dynamics IT seeks a senior program manager to lead a large DoD IT engagement, driving cross‑functional teams and delivering critical governance and policy initiatives. The role interfaces with government Operations Lead and Capability Lead, ensuring alignment with customer priorities and strategic outcomes.

The position requires 15+ years of experience, security clearances, and PMP/CISSP certifications.