Senior Program Manager, Developmental Disability Services

Helpful Hearts Health Services Inc; Maryland; Sur place; USD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Résumé du poste

Helpful Hearts Health Services Inc., a Maryland DDA-licensed provider serving adults with intellectual and developmental disabilities, seeks a Program Manager to oversee daily operations, quality, compliance, and growth of our programs.

The role leads Residential Services, Supported Living, CDS, Employment Services, Personal Supports, and related services, supervising Coordinators and staff, ensuring person-centered care, regulatory compliance, and strong community partnerships to drive

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field.
• Minimum of five years of relevant experience, including supervisory or program-management experience.
• Strong leadership, communication, and organizational skills.
• Willingness to travel between program locations and community events.

Responsabilités

• Oversee daily operations across all agency programs, ensuring safe, effective, person-centered service delivery.
• Supervise Program Coordinators, House Managers, and other program leads.
• Monitor staffing, service documentation, and plan implementation.
• Ensure incidents are documented, escalated, and resolved per regulations.
• Visit residential homes and sites to monitor quality and compliance.
• Build relationships with CCS, families, referral sources, and community partners.

Connaissances

Leadership

Communication

Organizational skills

Problem-solving

Follow-through

Formation

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field

Description du poste

Helpful Hearts Health Services Inc., a Maryland DDA-licensed provider serving adults with intellectual and developmental disabilities, seeks a Program Manager to oversee daily operations, quality, compliance, and growth of our programs.

The role leads Residential Services, Supported Living, CDS, Employment Services, Personal Supports, and related services, supervising Coordinators and staff, ensuring person-centered care, regulatory compliance, and strong community partnerships to drive