Senior Program Manager, Cross-Functional PMO Lead

Jobtailor; Arizona; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in the United States is seeking a seasoned Program Manager to lead multiple cross-functional initiatives within the PMO. You will apply governance practices and manage dependencies, while delivering end-to-end visibility on risk, status, and capacity for enterprise programs.

The role requires 5+ years in program or project management within complex organizations, with proficiency in Workfront and strong stakeholder influence in matrix environments.

Qualifications

• 5+ years of experience in program management, PMO, project management, or operational roles within a complex organization.
• Experience managing large, cross-functional programs with multiple dependencies.
• Experience supporting enterprise marketing, creative, digital, or business strategy organizations.
• Proficiency in workflow tools and technology, including Workfront.
• Strong understanding of PMO principles, governance models, and portfolio management practices.
• Ability to influence and drive alignment in highly matrixed environments.
• Strong organizational, communication, and problem-solving skills.
• Experience in highly regulated or enterprise-scale environments preferred.
• Familiarity with Workfront or similar program and portfolio management platforms preferred.
• PMP, PgMP, SAFe, or equivalent certification preferred.
• Bachelor's degree or equivalent (high school diploma plus 4 years of relevant experience) required.

Responsibilities

• Manage multiple programs comprised of related initiatives and workstreams within the business unit.
• Develop and maintain integrated marketing plans, timelines, milestones, and dependencies.
• Provide leadership with end-to-end visibility into program status, risks, issues, and interdependencies.
• Apply PMO standards, frameworks, and governance practices.
• Support intake, prioritization, and capacity planning with leadership and functional teams.
• Define scope of work and projected hours to inform resource planning and capacity for the Heart Haus in-house agency.
• Drive cross-functional collaboration across key stakeholders.
• Identify risks and mitigation strategies; escalation issues with options and recommendations.
• Partner with Program Management peers on roles, responsibilities, and handoffs.
• Use program and portfolio management tools to drive transparency and accountability.
• Capture learnings and contribute to continuous improvement of PMO processes and ways of working.

Skills

Program Management

Project Management

Resource Planning

Risk Management

Portfolio Management

Cross-Functional Collaboration

Influencing Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

PMP Certification

Education

Bachelor's degree or equivalent

Tools

Workfront

Program Management Tools

Job description

Jobtailor in the United States is seeking a seasoned Program Manager to lead multiple cross-functional initiatives within the PMO. You will apply governance practices and manage dependencies, while delivering end-to-end visibility on risk, status, and capacity for enterprise programs.

The role requires 5+ years in program or project management within complex organizations, with proficiency in Workfront and strong stakeholder influence in matrix environments.