Senior Program Manager, Client Services — Remote

University of Louisville; Louisville, Northern (KY, KY); Hybrid; USD 77,000 - 116,000; Full time

Job summary

University of Louisville is hiring a Program Manager III for KY-MEP Client Services to cover Kentucky. The role focuses on leading and growing KY-MEP consulting and training services across the state, building client relationships, and delivering high-impact programs.

Remote work with travel to manufacturers statewide is expected. The ideal candidate has 8+ years in B2B sales, manufacturing insight, and CRM proficiency, with a proven track record of expanding revenue and delivering value-driven

Qualifications

• Bachelor's degree and 8+ years of relevant experience or equivalent combo
• Experience in B2B outreach and direct sales
• Experience interacting with leaders in manufacturing facilities

Responsibilities

• Develop and execute KY-MEP client service plans across Kentucky
• Identify expansion opportunities and drive revenue growth
• Lead project management from scoping through delivery of consulting programs
• Build trust-based client relationships and coordinate cross-functional teams
• Track and report on sales activities and outcomes using CRM

Skills

Outreach & sales

Sales process mgmt

KPI management

CRM (Salesforce)

Project management

Manufacturing knowledge

Education

Bachelor's degree

Tools

Salesforce

Job description

University of Louisville is hiring a Program Manager III for KY-MEP Client Services to cover Kentucky. The role focuses on leading and growing KY-MEP consulting and training services across the state, building client relationships, and delivering high-impact programs.

Remote work with travel to manufacturers statewide is expected. The ideal candidate has 8+ years in B2B sales, manufacturing insight, and CRM proficiency, with a proven track record of expanding revenue and delivering value-driven