Program Manager III - KY-MEP Client Services

University of Louisville; Louisville, Northern (KY, KY); Hybrid; USD 77,000 - 116,000; Full time

Job summary

University of Louisville is hiring a Program Manager III for KY-MEP Client Services to cover Kentucky. The role focuses on leading and growing KY-MEP consulting and training services across the state, building client relationships, and delivering high-impact programs.

Remote work with travel to manufacturers statewide is expected. The ideal candidate has 8+ years in B2B sales, manufacturing insight, and CRM proficiency, with a proven track record of expanding revenue and delivering value-driven

Qualifications

• Bachelor's degree and 8+ years of relevant experience or equivalent combo
• Experience in B2B outreach and direct sales
• Experience interacting with leaders in manufacturing facilities

Responsibilities

• Develop and execute KY-MEP client service plans across Kentucky
• Identify expansion opportunities and drive revenue growth
• Lead project management from scoping through delivery of consulting programs
• Build trust-based client relationships and coordinate cross-functional teams
• Track and report on sales activities and outcomes using CRM

Skills

Outreach & sales

Sales process mgmt

KPI management

CRM (Salesforce)

Project management

Manufacturing knowledge

Education

Bachelor's degree

Tools

Salesforce

Job description

## Program Manager III - KY-MEP Client ServicesApply: Remote: Full time: Posted Today: End Date: November 3, 2026 (24 days left to apply): R109506**Department:****Location:**Remote**Time Type:**Full time**Worker Type:**Regular**Job Req ID:**R109506**Minimum Requirements:**Bachelor's degree in a related field and eight (8) years of relevant experience or the equivalent combination of education and experience. Grade 9 (Salaried).**Position Description:**The Kentucky Manufacturing Extension Partnership (KY-MEP), a leading business consultancy dedicated to educating and empowering Kentucky manufacturers, is seeking an experienced Program Manager II - KY MEP Client Services to cover the state of Kentucky. KY-MEP is focused on solving real-world manufacturing challenges through tailored strategies in workforce leadership and culture, operational efficiency, growth and innovation, and automation technologies. KY-MEP has delivered over $717 million in total impact over five years, including significant cost savings, new investments, and sales growth for manufacturers. This is a renewable grant-funded position supported by a 10-year award, currently in its fifth year. Continued employment is contingent upon the availability and renewal of grant funding.This position is ideal for a seasoned transformational sales professional with strong manufacturing expertise, and responsible for leading territorial efforts to engage and serve Kentucky's manufacturing community—from small businesses to industry leaders—by developing and selling KY-MEP's comprehensive consulting and training services.The KY-MEP office is based at the JD Nichols Campus for Innovation and Entrepreneurship in downtown Louisville.We solve manufacturing problems. https://louisville.edu/kymep**Essential Duties and Responsibilities*** Proposal Writing: Develop comprehensive scope of work based on client reviews, observations, and discussions to deliver custom tailored KY-MEP solutions.* Growth Orientation: Identify, evaluate, and implement expansion activities aligned with KY-MEP's focus on innovation and sustainable revenue growth.* Continuous Improvement: Uncover and eliminate non-value-added activities from operations, leveraging proven and innovative approaches to enhance results.* Self-Motivation: Maintain organization, attention to detail, and task focus to independently drive KY-MEP's mission of empowering manufacturers.* Project Management: Organize tasks, delegate responsibilities, and follow up to ensure successful implementation of consulting and training programs.* Analytical Skills: Evaluate data and information to develop optimal solutions for manufacturing challenges in growth, automation, workforce, and operations.* Team Orientation: Collaborate by serving, leading, mentoring, and following others to advance KY-MEP processes, programs, and client outcomes.* Interpersonal Relations: Build trust-based relationships with manufacturing clients, employees, colleagues, management, and vendors through effective communication.* Work Ethic: Exhibit motivation, diligence, and persistence to complete tasks efficiently in support of KY-MEP's high-impact services.* Critical Thinking and Flexibility: Analyze issues, identify options, and adapt quickly in a dynamic environment with interruptions to meet client needs.* Delivery and Client Interaction: Ability to deliver quality programming while cultivating meaningful client trust and interactions.* Outbound Sales and Support: Lead and track sales activities, coordinate student workers in marketing support, and collaborate cross-functionally with partners to achieve KY-MEP goals in manufacturer support and statewide impact.* Collaborate cross-functionally with program leads, university departments, and external partners to support KY-MEP goals and initiatives.**Preferred Qualifications*** 3+ years’ experience as an outreach/direct sales representative in a B2B environment.* Demonstrated experience interacting with all levels of leaders within a manufacturing facility.* Experience in the full sales process; initial cold call through executed agreement. Proven track record of growing sales from direct involvement.* Experience within a manufacturing environment.* Experienced setting and managing Key Performance Indicators (KPI’s) for success* Extensive instate vehicle travel.* Ability to stay overnight as needed.* Experience with a manufacturing-centric organization such as the Manufacturing Extension Partnership (MEP) or similar.* Experience with Salesforce or similar CRM tool.* Experience working out of a remote office.* Working knowledge of marketing and outreach techniques and best practices. **Target Compensation Maximum:**$115,989.00**Target Compensation Minimum:**$77,326.00**Compensation will be commensurate to candidate experience.**