Senior Program Manager: AI-Driven Software Delivery

KPG99 INC; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work in Harrisburg

Job summary

KPG99 INC in Harrisburg, PA is seeking a Senior Program Manager to own delivery across platforms and services, combining leadership with hands-on program management, governance, and cross-team coordination. This role requires strong technical credibility, experience in software delivery and AI, and the ability to translate complex concepts for executives while maintaining a single integrated delivery plan.

Candidates should have long-tenure projects, local experience, and be able to work onsite

Qualifications

• Eight or more years in program delivery or senior delivery roles.
• Experience owning a multi-workstream delivery program within a client organization.
• Interface between a client's IT function and supplier engineering/product teams.
• Chaired governance forums and documented decisions.
• Experience communicating program status to executives in writing and personally.
• Understanding of system integrations, APIs, data flows, security and IT ecosystems.
• Working knowledge of AI/machine-learning in software delivery contexts.
• Results-oriented with adoption and measurable outcomes.
• Ability to work from the Harrisburg, PA office three days per week.

Responsibilities

• Serve as the principal point of contact for building trusted relationships across leadership, faculty, administrative and technical teams.
• Own and maintain a single integrated delivery plan with milestones and dependencies.
• Chair program governance forums, set agendas and record decisions.
• Provide a single, evidenced view of program status to leadership on a cadence.
• Act as technical liaison between IT, engineering and product teams for integrations and data exchange.
• Translate technical and AI capabilities for diverse stakeholder groups.
• Manage escalations, change control and cross-team dependencies to close mitigations.
• Monitor adoption and delivery metrics and report value delivered and opportunities.
• Represent requirements to inform the roadmap with structured feedback.
• Provide on-site support during rollouts, upgrades, and organizational changes.

Skills

Program management

Stakeholder management

Technical liaison

AI exposure

Data flows

Education

Education background in schooling/online learning programs

Tools

APIs

System integrations

Data exchange

Configuration management

Job description

KPG99 INC in Harrisburg, PA is seeking a Senior Program Manager to own delivery across platforms and services, combining leadership with hands-on program management, governance, and cross-team coordination. This role requires strong technical credibility, experience in software delivery and AI, and the ability to translate complex concepts for executives while maintaining a single integrated delivery plan.

Candidates should have long-tenure projects, local experience, and be able to work onsite