Senior Program Manager, AI-Driven Quality Ops

Waymo LLC; Sacramento (CA); Hybrid; USD 159,000 - 196,000; Full time

Benefits offered by this job

Annual bonus

Equity incentive

Company benefits

Job summary

Waymo LLC is seeking a seasoned Senior Program Manager for the SWQ Ops team to lead a 5-person group and oversee multi-organ initiatives. The role emphasizes cross-functional leadership, program governance, and agile execution in a hybrid work environment.

You will drive de-risking deployments, support market expansion, and partner with Engineering, SysEng, Simulation and Data Science to accelerate development of the Waymo Driver and related ML workflows.

Qualifications

• Bachelor's degree in technical or business discipline.
• 7+ years of experience in Technical Operations, Program Management, or Quality Engineering.
• Proven ability to manage complex technical programs with Agile methodologies (e.g., Scrum).
• Experience supporting all phases of the machine learning development lifecycle.
• Ability to thrive in a high ambiguity, dynamic environment.
• People management experience.

Responsibilities

• Drive long-term forecasting and resource planning for programs spanning multiple orgs.
• Stand up new workflows and scale existing workflows for market expansions.
• Translate complex operations into scalable, reliable processes and provide high-quality insights to customers.
• Define program KPIs and SLAs and drive deployments with a global vendor workforce.
• Collaborate with Engineering to design and deploy ML/Gen-AI tools to improve issue discovery, triage, and quality assurance.

Skills

Leadership

Program management

Agile methodologies

ML lifecycle

Stakeholder communication

People management

Education

Bachelor's degree

Tools

Scrum

Job description

Waymo LLC is seeking a seasoned Senior Program Manager for the SWQ Ops team to lead a 5-person group and oversee multi-organ initiatives. The role emphasizes cross-functional leadership, program governance, and agile execution in a hybrid work environment.

You will drive de-risking deployments, support market expansion, and partner with Engineering, SysEng, Simulation and Data Science to accelerate development of the Waymo Driver and related ML workflows.