Senior Technical Program Manager: Quality & Delivery, Remote

Waymo LLC; San Francisco (CA); Remote; USD 230,000 - 284,000; Full time

Benefits offered by this job

Annual bonus

Equity incentive

Benefits program

Job summary

Waymo LLC is seeking an experienced Technical Program Manager/Program Manager to lead cross-functional initiatives ensuring high-quality rider experiences across multiple markets. You will partner with Product, Engineering, Data Science, and Operations to align roadmaps and drive accountability.

The role requires strong technical judgment, data-driven decision making, and excellent communication to influence executives and diverse teams across the organization.

Qualifications

• 7+ years of experience managing highly complex cross-functional programs with a holistic view of Product, Eng, Operations, etc.
• Proven track record delivering large-scale, ambiguous technical programs end-to-end.
• Strong technical background enabling credible design discussions with engineers.
• Ability to translate disparate data points into structured priorities and actionable burndowns.
• Exceptional communication and leadership to align diverse teams and executives.

Responsibilities

• Lead critical Service Quality Improvement programs across Product, Engineering, Data Science, and Operations.
• Establish and define key quality metrics and frameworks to track rider experience across markets.
• Drive strategic initiatives to identify, prioritize, and manage dependencies and risks.
• Align stakeholders across the organization and represent programs to executive leadership.
• Apply technical judgment to evaluate system trade-offs, scalability, and delivery quality.
• Manage program roadmaps, portfolio prioritization, and resource allocation for core business outcomes.

Skills

Cross-functional program management

Technical judgment

Data-driven decision making

Leadership and stakeholder alignment

Job description

Waymo LLC is seeking an experienced Technical Program Manager/Program Manager to lead cross-functional initiatives ensuring high-quality rider experiences across multiple markets. You will partner with Product, Engineering, Data Science, and Operations to align roadmaps and drive accountability.

The role requires strong technical judgment, data-driven decision making, and excellent communication to influence executives and diverse teams across the organization.