Senior Program Manager

Intone Inc; Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

Intone Inc in Washington, DC is seeking a Senior Program Manager for a 6-month, fully onsite contract to lead enterprise agile transformations. You will direct strategy, governance, and coaching across multiple teams and coaches, ensuring alignment with business objectives.

Ideal candidates will have 10+ years in agile leadership, strong SAFe and Jira/Confluence experience, and a proven ability to engage senior sponsors in both federal and private environments.

Qualifications

• 10+ years of professional experience with at least 5+ years leading enterprise agile transformations.
• At least 5+ years of hands-on coaching experience.
• 3+ years of project/program management or systems engineering experience.
• Deep understanding of SAFe and multiple agile frameworks.
• Experience coaching teams and leading agile transformations in federal or private environments.
• Hands-on Jira and Confluence experience.
• Excellent stakeholder management and communication skills.
• Ability to define and implement agile maturity models and assessment frameworks.

Responsibilities

• Lead strategic direction and execution of the agile transformation program.
• Drive team maturity through assessments, coaching plans, and metrics.
• Maintain transparency with stakeholders via status reporting and proactive communication.
• Ensure consistent application of the agile playbook across teams and coaches.
• Monitor coaching quality and resolve team/coach conflicts with data-driven recommendations.
• Drive business value by aligning outputs with program objectives.
• Develop governance through documented processes and stakeholder rhythms.
• Shape program strategy and adapt practices as organizational maturity evolves.

Skills

Enterprise agile transformations

Coaching teams

Program management

SAFe

Jira and Confluence

Stakeholder management

Governance modeling

Communication & facilitation

Education

Bachelor's degree

Advanced degree

Tools

Jira

Confluence

Job description

This is a 6-month contract position for a Senior Program Manager to support agile transformation initiatives in Washington, DC. The role is fully onsite and requires direct experience leading enterprise agile transformations in federal or private environments.

Responsibilities

• Lead strategic direction and operational execution of the agile transformation program
• Drive team maturity progression by implementing assessment frameworks, ensuring coaches create and execute coaching plans, and measuring advancement against maturity models and metrics
• Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights, and regular engagement with sponsors and business stakeholders
• Ensure consistent application of the agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in agile practices
• Ensure agile resource effectiveness by establishing performance standards for coaches and Scrum Masters, monitoring coaching quality, resolving team and coach conflicts, and providing evidence-based recommendations
• Drive business value realization by ensuring agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives
• Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations
• Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to the agile approach, and ensuring the program evolves with organizational maturity

Qualifications

• Required
  • 10+ years of professional experience with at least 5+ years leading enterprise agile transformations
  • At least 5+ years of hands‑on experience and proven track record of coaching teams
  • At least 3+ years of experience with project or program management or systems engineering demonstrating ability to manage complex initiatives
  • Deep understanding and expertise of Scaled Agile Framework (SAFe)
  • Deep expertise in multiple agile frameworks (Scrum, Kanban, Scaled Agile Framework, or similar) with ability to adapt practices to organizational culture
  • Demonstrated ability to define and implement agile maturity models and assessment frameworks
  • Direct experience leading agile transformations in federal or private environments
  • Direct hands‑on experience with Jira and Confluence
  • Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders
  • Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management
  • Strong conflict resolution and problem‑solving skills for addressing team dynamics and resource challenges
  • Excellent communication skills including status reporting, presentations, and facilitation
  • Industry‑leading agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe)
• Preferred
  • Bachelor's degree in a relevant field
  • Advanced degree
  • Government or highly regulated industry experience
  • Strategic thinking with track record of evolving agile practices, recommending improvements, and driving organizational change