Agile Program Manager

VIVA USA Inc; Washington (District of Columbia); On-site; USD 150,000 - 190,000; Full time

Job summary

VIVA USA Inc is seeking an Agile Program Manager to lead the strategic direction and execution of our Agile transformation within the IT division for the BTM program. The role focuses on driving maturity across teams, maintaining the Agile playbook, and delivering measurable business value with data-driven governance.

The ideal candidate has 10+ years of agile leadership, SAFe expertise, and hands-on experience with Jira and Confluence, preferably in federal or regulated environments.

Qualifications

• 10+ years of professional experience in agile environments.
• 5+ years leading enterprise Agile transformations.
• 3+ years of effective project/program management or systems engineering experience.
• Deep understanding and expertise of SAFe.
• Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe).
• Experience defining and implementing Agile maturity models and assessment frameworks.
• Strategic thinker with track record of evolving Agile practices and organizational change.
• Excellent stakeholder management and communication skills.
• Industry-leading Agile practitioner certifications such as SAFe, CS Master, CS Product Owner, PMP-ACP.

Responsibilities

• Establish and maintain transparency with program stakeholders through status reporting and data-driven insights.
• Drive team maturity progression with assessment frameworks and coaching plans.
• Ensure Agile resource effectiveness through performance standards and governance.
• Ensure consistent application of the Agile playbook across all teams and coaches.
• Shape program strategy by piloting innovative practices and adapting Agile approaches.
• Drive business value realization by aligning team outputs with program objectives.
• Build sustainable governance with documented processes and risk management protocols.

Skills

Enterprise Agile Transformation

Coaching teams

Program Management

SAFe

Scrum & Kanban

Stakeholder management

Communication

Governance & risk management

Jira & Confluence

Education

Bachelor's degree in relevant field

Advanced degree preferred

SAFe certification

PMP-ACP

Certified Scrum Master

Certified Scrum Product Owner

Tools

Jira

Confluence

Job description

BTM Program

The clienthas an ongoing need for skilled agile professionals to assist with agile maturity in the Division of Information Technology (IT). Agile maturity and related services will be required for the client’s Business and Technology Modernization (BTM) Program.

Requirements

The client requires personnel with qualifications, knowledge, skills, and capabilities as described below. The Agile Program Manager is responsible for leading the strategic direction and operational execution of the Agile transformation program. This senior role will be responsible for driving team maturity, ensuring consistency in Agile practices across teams, maintaining the Agile playbook, creating program documents, reporting on overall Agile transformation progress, and achieving measurable business value across multiple teams, with planned expansion. The Contractor will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to our organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate—executing day-to-day program management while shaping the future direction of our Agile practices. The Contractor must have direct experience leading agile transformations in either the federal or private space. The Contractor must have direct experience with Jira and Confluence.

Knowledge and Experience

• 10+ years of professional experience with at least 5+ years leading enterprise Agile transformations
• At least 5+ years of hands-on experience and proven track record of coaching teams
• At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives
• Deep understanding and expertise of Scaled Agile Framework (SAFe)
• Deep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence
• Demonstrated ability to define and implement Agile maturity models and assessment frameworks
• Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change
• Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders
• Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management Wait - Sorry, here's the properly closed line:
• Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management
• Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges
• Excellent communication skills including status reporting, presentations, and facilitation
• Bachelor's degree in relevant field; advanced degree preferred
• Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.
• Government or highly regulated industry experience preferred.

Deliverables

• Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders
• Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput
• Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance
• Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum
• Masters to maintain standardization, alignment, and continuity in Agile practices.
• Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives
• Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success
• Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status