Senior Program Manager

Savills North America; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Savills in New York City seeks an experienced Senior Program Manager with 8+ years leading complex, client-facing programs across sectors. This role demands strategic execution, strong governance, and the ability to drive cross-team collaboration in a fast-moving environment.

Based in New York, the position requires in-person attendance four days per week with Friday remote unless client needs dictate otherwise, with travel as needed.

Qualifications

• 8+ years of experience in program or project management, operations, or consulting.
• Experience leading complex programs with diverse stakeholders and fast-paced environments.
• Strong governance, scope management, and documentation skills.
• Excellent executive communications, presentation development, and client interactions.
• Proven ability to mentor junior staff and lead teams to high-quality execution.
• Proficiency with Smartsheet and MS Office applications.

Responsibilities

• Lead and coordinate multiple program workstreams with client goals, milestones, and delivery requirements.
• Mentor junior staff, delegate work, review deliverables, and support professional development.
• Own meeting management across locations and platforms, including agendas and action items.
• Oversee program tools, trackers, and reporting for accurate, actionable analysis.
• Develop executive-level communications and presentations for decision-making.
• Facilitate stakeholder discussions to drive alignment and timely decisions.
• Establish governance, scope control, and document organization protocols.
• Apply methods to tailor delivery to client needs while aligning resources.

Skills

Program management

Stakeholder management

Executive communications

Mentoring juniors

Meeting coordination

Governance

Client service

Tools

Smartsheet

PowerPoint

Excel

Word

Outlook

Job description

Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.

Find your place to thrive.

No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:

Be extraordinary, together.

ABOUT THE ROLE

Savills’ Project and Program Management (PPM) group is a quality-driven consulting team serving clients across a range of sectors, including corporate, educational, healthcare, hospitality, retail, non-profit institutional, and commercial/residential real estate development.

We are seeking an experienced Senior Program Manager with at least 8 years of relevant experience leading complex, client-facing programs and coordinating multiple workstreams across diverse stakeholder groups. This role is ideal for a highly organized, strategic, and execution-oriented leader who can operate independently, manage junior staff, and bring structure and clarity to fast-moving environments.

The successful candidate will bring strong program leadership, stakeholder management, executive communications, presentation development, governance support, and operational discipline. This person should be comfortable managing up, across, and through teams while maintaining a high standard of quality, responsiveness, and client service. They should be capable of leading with limited oversight, driving execution, and supporting senior leaders and clients through sound judgment, polished communication, and disciplined follow-through.

This role is based in New York City and requires in-person attendance four days per week, with Friday remote unless client needs require otherwise. Travel may be required based on client or program needs.

KEY DUTIES & RESPONSIBILITIES

• Lead and coordinate multiple program workstreams, ensuring alignment with client goals, project scope, milestones, and overall delivery requirements while independently managing day-to-day activity, priorities, risks, and follow-through
• Manage and mentor junior staff by delegating work, providing direction, reviewing deliverables, and supporting professional development to ensure high-quality execution across the team
• Own meeting management and coordination across multiple stakeholders, locations, platforms, and calendars, including scheduling, room and AV setup, virtual meeting logistics, agendas, notes, action items, and follow-up
• Oversee program tools, trackers, and reporting processes, including Smartsheet and other project tools, ensuring consistent team usage, accurate reporting, actionable analysis, and timely progression of open items, issue logs, and related trackers to closure
• Develop and lead executive-level communications and presentations, translating complex information into clear, polished, and audience-appropriate materials that support decision-making, alignment, and effective storytelling
• Facilitate discussions with client stakeholders at all levels, tailoring communications, analyses, and materials to drive alignment, manage toward consensus, and support timely and effective decision-making
• Establish and maintain governance, scope control, and document organization protocols, including project scope due diligence, change-related coordination with the client team, and adherence to filing standards and project requirements
• Apply current tools, methods, and change tactics to tailor delivery to client needs, while aligning team resources to program scope, priorities, and allocated hours

QUALIFICATIONS

• 8+ years of relevant experience in program management, project management, operations, consulting, workplace change, or a related client-facing environment
• Demonstrated experience independently leading complex programs or initiatives and coordinating across multiple stakeholder groups in fast-paced environments
• Experience managing or mentoring junior staff and leading teams toward high-quality execution
• Strong experience with executive communications, presentation development, meeting management, stakeholder coordination, reporting, and senior-level client interactions
• Strong client facilitation skills, including the ability to manage discussions, align stakeholders, and support decision-making across a wide variety of personalities and seniority levels
• Experience with project and reporting tools such as Smartsheet or similar platforms
• Strong understanding of governance, scope management, document organization, and team coordination
• Excellent organizational, analytical, and problem-solving skills, with strong attention to detail and follow-through
• Advanced Microsoft Office skills, particularly PowerPoint, Excel, Word, and Outlook
• Excellent written and verbal communication skills, including the ability to develop polished executive-ready materials and messaging
• Ability to work in person in New York City four days per week, with Friday remote unless client needs require otherwise

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.

Savills participates in the E-Verify program.