Senior Program Manager

The Greater Boston Chamber of Commerce; Boston (MA); On-site; USD 70,000 - 85,000; Full time

Job summary

The Greater Boston Chamber of Commerce is seeking a Senior Program Manager to develop and execute impactful programs that engage business, civic, and community leaders across Greater Boston. You will lead content strategy, speaker recruitment, sponsorships, and end-to-end events from concept through evaluation.

In this fast-paced role, you will manage budgets, coordinate logistics, and collaborate with departments to drive member value and revenue while delivering memorable experiences for

Qualifications

• Bachelor's degree or equivalent experience; 3-5 years in event planning.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication; interpersonal.
• Strong writing, editing, and content-development skills.
• Ability to multi-task and meet budgets.
• Flexible schedule with early mornings and late evenings with notice.
• Knowledge of Greater Boston business ecosystem preferred.
• Excellent communication, presentation, leadership, and negotiation skills.

Responsibilities

• Develop, plan, and execute a portfolio of Chamber programs and events.
• Research trends to identify topics.
• Identify, recruit, and manage speakers and moderators.
• Draft event materials and post-event summaries.
• Serve as sponsor relationship manager and fulfill sponsor benefits.
• Manage budgets, vendor negotiations, registration and logistics.
• Collaborate with Communications and Marketing to drive attendance.

Skills

Customer service

Communication skills

Team collaboration

Writing skills

Multi-tasking

Attention to detail

Education

Bachelor's degree

3-5 years event planning experience

Job description

Title: Senior Program Manager

Reports to: Vice President, Programs

Date: October 2026

Position Overview:

The Greater Boston Chamber of Commerce is seeking a strategic, creative, and highly organized Senior Program Manager to develop and execute impactful programs that engage Greater Boston's business, civic, and community leaders. This individual will serve as both a content strategist and event producer, leading a portfolio of Chamber events from concept development through execution and evaluation.

The Senior Program Manager will manage a diverse portfolio of programs and special events, including signature series, industry-focused forums, government affairs programming, and partnership events. The ideal candidate is naturally curious, highly collaborative, and passionate about creating meaningful experiences that connect leaders, advance important conversations, and deliver value to members and sponsors.

This role requires a professional who is equally comfortable researching emerging issues, developing compelling event content, identifying, and recruiting speakers, cultivating sponsor relationships, managing budgets, and coordinating event logistics. The successful candidate will thrive in a fast-paced environment, manage multiple priorities simultaneously, and demonstrate exceptional attention to detail and customer service. Workdays will be an ever-changing mix of providing logistical event support, assisting key stakeholders like sponsors, speakers, and members, driving, and managing event registration.

Responsibilities:

Program Strategy & Content Development

• Develop, plan, and execute a portfolio of Chamber programs, forums, and special events, including those conducted in partnership with external organizations.
• Research emerging business, economic, public policy, workforce, and community trends to identify timely and relevant program topics.
• Develop event concepts, session formats, agendas, and learning objectives that align with Chamber priorities and member interests.
• Identify, recruit, and manage speakers, moderators, and thought leaders from the private, public, nonprofit, and academic sectors.
• Draft event descriptions, speaker briefing materials, moderator guides, talking points, discussion questions, invitations, and post-event summaries.

Sponsor & Stakeholder Management

• Serve as the primary relationship manager for assigned event sponsors, ensuring outstanding communication, sponsor fulfillment, and event experiences.
• Collaborate with membership, development, and leadership teams to identify sponsorship opportunities and support revenue-generation efforts.
• Manage sponsor benefits and deliverables, ensuring commitments are fulfilled accurately and on time.

Event Planning & Operations

• Manage all aspects of event planning and execution, including venue selection, vendor management, contract negotiations, registration management, audiovisual coordination, food and beverage selection, and on-site logistics.
• Develop and manage budgets for assigned programs, events, and special initiatives.
• Coordinate registration, billing, and reconciliation of event-related expenses and revenue.
• Maintain detailed project timelines, planning documents, and event records to ensure seamless execution and accountability.
• Partner closely with the Communications and Marketing team to develop promotional strategies that drive attendance and engagement.
• Maintain working knowledge of Chamber systems, procedures, and technologies and recommend process improvements where appropriate.
• Maintain knowledge of local community news, organizations, and professionals to recommend timely programs and speakers.
• Collaborate with other departments and colleagues with a focus on overall member engagement and revenue generation.
• Support Chamber-wide initiatives, signature events, and strategic projects as needed.

Education/Qualifications:

• Bachelor's degree or equivalent experience. 3-5 years of experience in event planning and managing multiple stakeholders
• Strong customer service skills with the ability to build and maintain relationships and partnership
• Excellent verbal and written communication skills; strong interpersonal skills
• Strong writing, editing, and content-development skills
• Ability to multi-task, prioritize, and complete projects on time and within budget
• Ability to work both independently and within a team environment
• Ability to work a flexible schedule with some early mornings and late evenings with notice
• Strong business ethics and values
• Entrepreneurial mindset; creativity and agility in launching new offerings collaboratively and attaining buy-in from diverse voices; disciplined thought process and dynamic problem-solving skills
• Knowledge of the Greater Boston business, civic, and public policy ecosystem preferred.
• Excellent communication, presentation, writing, leadership, influencing, and negotiating skills are a must.

Salary:

Starts at $77,500

About Us:

If you are looking to join a dynamic, collaborative team that makes a real difference in Greater Boston, look no further than the Greater Boston Chamber of Commerce. We work hard together with one purpose: to make Greater Boston the best place for businesses and people to thrive. At the Chamber, you will develop critical professional skills and interact with business and civic leaders who are shaping the future of our region.

Since 1909 the Greater Boston Chamber of Commerce has sought to make Boston an epicenter of communication, collaboration, and celebration between businesses. Our mission is to be the convener, voice, and advocate of our diverse and collaborative membership who drive Greater Boston's success. We believe that when business thrives, we all thrive.

We do this by:

• Creating connections between business leaders that cultivate meaningful professional relationships
• Amplifying advocacy by informing the community on the most pressing issues facing our region
• Shaping policies that elevate Greater Boston's competitiveness in the region, nation, and world

EEO Statement:

The Greater Boston Chamber of Commerce is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Boston, Massachusetts. We actively seek a diverse staff that is reflective of the community we serve.

It is the policy of the Greater Boston Chamber of Commerce to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non‑merit based factor in accordance with all applicable laws, directives, and regulations of federal, state and city entities.

Physical Requirements:

This is a sedentary job by nature but does require travel. Requires being able to sit at a desk and use a computer and phone for most of the day. When travelling, employee must be mobile enough to get around events and assist with set up and breakdown including lifting 25lbs or more. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**This job requires you to be in the Boston office a minimum of three days a week.