Senior Program Management Lead - Learning & Ops

Walmart; Bentonville (AR); On-site; USD 70,000 - 169,000; Full time

Benefits offered by this job

Discount Card

Live Better U

401(k) matching

Stock purchase plan

Paid time off

Medical, dental, vision

Job summary

Walmart is seeking a Manager, Program Management - Operations Capability in Bentonville, AR to translate business priorities into scalable learning programs. You will lead cross-functional teams across Seller Support, Risk Operations, Instructional Design, and more, driving end-to-end program execution and measurable outcomes.

The role emphasizes leadership, stakeholder management, and data-driven decision making to improve capability and performance.

Qualifications

• Bachelor's degree in Business, HR, or related field OR 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Responsibilities

• Lead, coach, and develop associates, setting clear expectations, strengthening capability, and fostering accountability, collaboration, and continuous improvement.
• Lead intake, prioritization, and end-to-end program execution aligned to Seller Support and Risk business priorities.
• Build strong stakeholder relationships to identify performance needs, outcomes, risks, dependencies, and readiness requirements.
• Partner cross-functionally with Instructional Design, Facilitation, Knowledge Management, Learning Operations, Operations, and BPO teams.
• Manage learning roadmaps, milestones, capacity, and competing priorities across assigned portfolios.
• Measure program effectiveness using business KPIs, learner outcomes, and operational performance data.
• Recommend learning responses based on business need, audience, urgency, risk, and expected impact, including when a lighter solution may be more effective.

Skills

Leadership

Stakeholder management

Communication

Analytical skills

Education

Bachelor's degree in Business, HR, or related field

4 years’ experience in project management/operations

Job description

Walmart is seeking a Manager, Program Management - Operations Capability in Bentonville, AR to translate business priorities into scalable learning programs. You will lead cross-functional teams across Seller Support, Risk Operations, Instructional Design, and more, driving end-to-end program execution and measurable outcomes.

The role emphasizes leadership, stakeholder management, and data-driven decision making to improve capability and performance.