Senior Program Leader, Marketing Builder Enablement

Amazon Web Services (AWS); Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Senior Program Manager to lead builder enablement programs within Marketing Strategy, Operations & Enablement (MSOE).

You will own end-to-end programs for Early Career Talent, Inside AWS Marketing Spotlight Series, and Manager Central, coordinating with cross-functional teams to empower AWS Marketing builders to grow, deliver results, and drive impact across the organization.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Lead the ECT program end-to-end – developing and executing the experience strategy for interns and their managers from post-offer acceptance through offboarding.
• Drive manager enablement across the full lifecycle: preparation, onboarding, intern project planning, performance management resources, and serving as the central point of contact to unblock success.
• Design and deliver intern programming – including pre-Day One communications, org-specific onboarding, skill-building sessions, Ask Me Anythings, and lunch-and-learns – that provides an expansive, diversified experience.
• Inspect program quality through surveys, focus groups, and 1:1 mechanisms; identify and act on improvement opportunities.
• Own year-round program strategy, including postmortems, operating plans, and experience strategy documents that codify execution and think big about amplifying impact.
• Build and execute a brand strategy for the ECT program to improve awareness and engagement across AWS Marketing, including among the Marketing Leadership Team (MLT).
• Lead the ECT Tiger Team with cross-functional partners (AUTA, PXT, Finance, Talent Acquisition, WFP) – owning agendas, tracking milestones, and driving accountability.
• Own the IAMSS program strategy and vision, including the content calendar, themes, and tenets grounding each session.
• Partner with the CMO's Communications team to prioritize topics; identify and recruit speakers, serving as the final decision maker on content and program direction.
• Develop promotion mechanisms to drive attendance and prime the funnel for future sessions.
• Inspect attendee feedback and evolve the series format and strategy accordingly.
• Own the Manager Central Quick app, including quarterly content refreshes to keep action items and timelines current.
• Maintain a 2–3 day SLA on responding to manager feedback submitted through the app.
• Partner with PXT bimonthly to review feedback, make go/no-go decisions, and incorporate approved inputs into the manager enablement strategy roadmap.
• Inspect performance via feedback trends and app analytics to identify improvement opportunities.

Education

Master's degree or MBA

Job description

Amazon Web Services, Inc. is seeking a Senior Program Manager to lead builder enablement programs within Marketing Strategy, Operations & Enablement (MSOE).

You will own end-to-end programs for Early Career Talent, Inside AWS Marketing Spotlight Series, and Manager Central, coordinating with cross-functional teams to empower AWS Marketing builders to grow, deliver results, and drive impact across the organization.