Senior Program Coordinator, Executive Customer Engagement

Intuit, Inc.; Boise (ID); On-site; USD 85,000 - 110,000; Full time

Job summary

Intuit, Inc. in Boise is seeking an experienced Executive Engagement Coordinator to orchestrate executive-level customer engagements and marquee events. You will coordinate meetings, prep briefing materials, and manage staffing with the EABP network, while liaising with external partner firms on logistics.

The role emphasizes strong judgment handling sensitive information and seamless coordination across multiple senior leaders and teams at Intuit Connect and other events.

Qualifications

• 3+ years of experience in program coordination, executive support, or event operations.
• Ability to work independently with minimal oversight.
• Strong organizational skills across multiple executives and stakeholders.
• Sound judgment and discretion handling sensitive executive and customer information.
• Proficiency with Slack, Outlook/calendar tools, Google Workspace, and deck creation.
• Ability to manage shifting priorities and last-minute changes across concurrent streams.

Responsibilities

• Executive meeting coordination: build agendas, confirm attendees, and schedule executive meetings and site visits.
• Briefing materials: prepare and distribute customer briefing documents ahead of executive meetings.
• EABP network coordination: coordinate staffing and availability for major customer engagements.
• External partner logistics: serve as point of contact for external partner firms on meeting scheduling and logistics.
• Event & conference operations: own executive engagement logistics for major internal events including staffing nominations.
• Leadership materials: build and edit decks and briefing documents for leadership alignment.

Job description

This role owns the coordination of Intuit's executive-level customer engagement program including scheduling and staffing customer meetings, site visits, and briefings for senior leaders (including CEO- and CSO-level engagements), and running logistics for marquee events such as Intuit Connect. The role is the connective tissue between sales leadership, the Executive Assistant Business Partner (EABP) network, and external partner firms, and requires sound judgment handling sensitive executive and customer information.

Responsibilities

• Executive meeting coordination: build agendas, confirm attendee lists, and manage scheduling (including reschedules and cancellations) for executive-level customer meetings and site visits.
• Briefing materials: prepare and distribute customer briefing documents ahead of executive meetings so leaders arrive with the right context.
• EABP network coordination: partner with the Sales Executive Assistant Business Partner network to confirm staffing and availability for major customer engagements and events.
• External partner logistics: serve as the point of contact for external partner firms (e.g., accounting/ProAdvisor firms, VARs) on meeting scheduling and logistics.
• Event & conference operations: own Executive Engagement logistics for major internal events (e.g., Intuit Connect), including staffing nominations and coordinating with the EABP team; support recurring executive meeting series, including on-site logistics such as room setup and scheduling windows.
• Leadership materials: build and edit decks and briefing documents supporting leadership alignment.

Qualifications

• 3+ years of experience in program/project coordination, executive support, or event operations, ideally in a corporate or sales environment.
• Demonstrated ability to work independently and exercise judgment with minimal oversight
• Strong organizational skills and comfort coordinating across multiple executives and stakeholders simultaneously.
• Sound judgment and discretion handling sensitive executive and customer information; comfort operating in high-visibility, low-margin-for-error settings.
• Proficiency with Slack, Outlook/calendar tools, Google Workspace, and presentation/deck creation.
• Ability to manage shifting priorities and last-minute changes across concurrent executive workstreams.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.