Senior Program Coordinator

Ross University School of Medicine; New York (NY); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Health, dental, vision, life and disa‑

Job summary

Ross University School of Medicine is seeking a Senior Program Coordinator to work onsite with affiliate hospital sites to ensure medical students are credentialed and prepared for clinical clerkships. You will collaborate with hospital administration on orientation and manage documentation and evaluations.

The role involves processing student records, reviewing health documentation, coordinating with hospital staff, and supporting site visits while maintaining strict deadlines and high-quality

Qualifications

• Bachelor’s degree in education, social science, or a health care related field.
• 2 years experience in education or a field related to counseling or customer service.
• Proficient with Microsoft Office Suite and database software.
• Familiarity with NBME/ECFMG/USMLE guidelines for licensure of international medical graduates (IMGs).
• Excellent communication and presentation skills.
• Ability to organize, prioritize and adhere to deadlines.
• Demonstrated ability to work independently and as part of a team.
• Ability to travel domestically and internationally.

Responsibilities

• Processes student documents for core and elective rotations at the affiliated training site.
• Reviews student health records to meet hospital requirements.
• Follow-up on outstanding documents to begin clerkships; coordinate with hospital staff.
• Submit all requisite paperwork to hospital coordinators.
• Provide customer service to clinical students in person or via phone/email.
• Use Banner, Salesforce, Medtrics and perform data entry.
• Assess the accuracy of Clinical Clerkship Evaluation Forms.
• Prepare and assist with student orientation; assist in proctoring exams.
• Prepare and send out correspondence with students.
• Offer feedback on student needs and help develop solutions affecting student satisfaction.
• Document procedures and rules to share knowledge and create standards.
• May assist in orientation and documentation for additional hospitals.
• Assist with planning and execution of academic site visits.
• Coordinate with local GME office on working hour requirements; comply with pre-employment obligations.
• Complete other projects as assigned; comply with policies.

Skills

Microsoft Office Suite

Communication skills

Time management

Team player

Education

Bachelor's degree

Tools

SCT Banner

Salesforce

Medtrics

Job description

Job Description

A senior program coordinator role will work directed onsite with one of the University's affiliate clinical training hospital sites. This position will work with various departments to ensure medical students are credentialed and ready to start their clinical clerkships. The senior program coordinator will work closely with the affiliate hospital's administration on student orientation, and the collection/processing of all required student documentation and evaluations.

Responsibilities

• Processes student documents for core and elective rotations at the affiliated training site.
• Reviews student health records including health assessment and immunization records to meet hospital requirements
• Active follow-up on outstanding documents needed to begin clerkships. Works with hospital coordinators to ensure all University students are credentialed and can begin clinical clerkships.
• Submits all requisite paperwork to hospital coordinators and participating hospitals
• Provides valuable customer service to clinical students in-person meetings or via phone/email.
• Uses the Banner, Salesforce, Medtrics and performs general data entry procedures on all University.
• Assesses the accuracy and completeness of Clinical Clerkship Evaluation Forms received.
• Prepare and assist with student orientation. Assists in proctoring the National Medical Board Examinations
• Prepare and send out all necessary correspondence with University students
• Gives timely feedback on emerging student needs and supports the development of innovative solutions to meet them, working closely with various departments in solving unique and complex problems with broad impact to student satisfaction.
• Documents appropriate procedures, instructions, and rules to share knowledge and create standards for operations at affiliated training site
• May assist in orientation, student documentation and other duties for additional hospitals in the area.
• Assists with the planning and execution of University academic site visits.
• Collaborates with local GME office on specific working hour requirements and adheres to all pre-employment obligations as set by the hospital.
• Completes other projects and duties as assigned
• Complies with all policies and standards

Qualifications

• A Bachelor’s degree is required preferably in education, social science, or a health care related field.
• 2 years prior experience in education or a field related to counseling or customer service.
• Solid computer skills with Microsoft Office Suite, Internet applications, database software, and SCT Banner highly desirable.
• Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for licensure of international medical graduates (IMGs) desirable.
• Excellent communication and presentation skills.
• Ability to organize, prioritize and adhere to deadlines.
• Demonstrated ability to work independently and as part of a team.
• Excellent negotiation, decision making, and time management competence.
• A team player, respectful of others and capable of working well with a wide variety of personalities.
• The ability to travel to various campuses as needed domestically and internationally.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.7 and $33.84. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:
https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

RUSM Founded in 1978, Ross University School of Medicine (Ross Med) prepares skilled, practice-ready physicians to lead within the U.S. healthcare system, supported by a network of more than 16,000 alumni. Ross Med is committed to expanding access to opportunities across the medical profession and offers students from a wide range of backgrounds the opportunity to pursue a Doctor of Medicine degree. Students complete their foundational studies in Bridgetown, Barbados, before completing their clinical training in one of our affiliated teaching hospitals throughout the U.S. Visit medical.rossu.edu for more information, and follow RUSM on Instagram, Facebook and LinkedIn.