Senior Program Analyst

Changeis; Washington (District of Columbia); On-site; USD 52,000 - 78,000; Full time

Job summary

Changeis is seeking an organized administrative professional to provide essential support across research, document management, international travel coordination, meeting support, and office administration. The role emphasizes accuracy, discretion, and strong communication skills to enhance mission operations.

Responsibilities include preparing briefings, managing program materials, processing clearances for international travel, and maintaining knowledge-sharing sites.

Qualifications

• Strong organizational skills and attention to detail.
• Experience with calendar management and project coordination.
• Proficiency in document management and IT tools.
• Ability to coordinate international travel and country clearances.
• Proven communication and meeting support abilities.
• Experience with SharePoint or similar knowledge-sharing platforms.

Responsibilities

• Perform administrative research and document management tasks to support mission operations.
• Coordinate office activities and track workflow; ensure timely submissions for approvals.
• Review procedures and draft directives; coordinate updates and revisions.
• Provide technical editing for documents including correspondence and reports.
• Prepare briefings, presentations, and program materials; maintain files.
• Process travel clearances and international travel requests; manage travel arrangements.
• Capture minutes, distribute summaries, and track action items to closure.
• Maintain calendars, phone lists, and dissemination of correspondence; manage office supplies.

Skills

Calendar management

Project coordination

Documentation management

Travel coordination

Meeting support

Office administration

IT skills

Technical skills

Discretion

Time management

Communication

Organizational skills

Interpersonal skills

Country clearance

Tools

SharePoint

Job description

• Perform essential support functions including administrative research, document management, technical editing, workflow tracking, and coordination of office activities. This role requires strong organizational skills, attention to detail, and proficiency in various software tools to enhance communication and mission support.
• Research and coordinate actions on issues, ensuring accurate and complete submissions for approval.
• Review and recommend improvements for standard operating procedures, drafted directives and coordinate updates.
• Review, revise, and submit internal and external notices for approval; provide technical editing for various documents including correspondence, reports, and safety guidance.
• Produce and assemble program materials, establish and maintain program files, and track support actions.
• Process U.S. State Department clearances for international travel.
• Review Travel Request Electronic Clearance System (TRECS) requests for international travel.
• Prepare briefings, brochures, and presentations.
• Track documents, maintain computer records, identify errors, track workflow, and present findings.
• Maintain records as well as paper and electronic filing systems.
• Maintain and update knowledge sharing sites using tools like SharePoint.
• Maintain calendars and phone lists, prepare and disseminate correspondence, and coordinate international travel arrangements.
• Schedule meetings and assist with meeting preparation, distributing meeting agendas and materials, and transcribing notes and preparing summaries.
• Prepare and track office supply orders and reconcile accounts.
• Coordinate computer and teleconferencing requirements, troubleshoot issues, and elevate for resolution.
• Capture meeting minutes and action items, distribute minutes, and track action items to closure.

SKILL MATRIX

• The position requires experience with calendar management, project coordination, documentation management, international travel and country clearance coordination, meeting support, office administration, IT and technical skills.
• Skill sets needed are organizational skills, communication skills, attention to detail, discretion and confidentiality, problem solving skills, time management, technical proficiency, interpersonal skills, adaptability, and professionalism.