Senior Program Analyst

Freddie Mac; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Program Analyst to oversee projects within a PMO Support Team at the Department of Veteran Affairs. The role involves defining and improving business processes, collaborating with teams, and ensuring successful software delivery. Candidates should have strong analytical and communication skills, along with experience in government consulting and Agile environments.

Benefits

Paid leave

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition reimbursement

Qualifications

• 3-5 years of relevant experience.
• Experience as a federal contractor or employee.
• Understanding of SDLC and Agile methodologies.

Responsibilities

• Support software development projects as the primary contact.
• Manage Jira requirements and documentation.
• Monitor project progress and report status to management.

Skills

Analytical skills

Communication skills

Organizational skills

Proactive attitude

Attention to detail

Education

Bachelor's degree

Tools

Jira

MS Office Suite

MS SharePoint

MS Visio

Job description

Overview

Planned Systems International (PSI) is seeking a Senior Program Analyst responsible for overseeing specific projects within a PMO Support Team on a software development Product Line at the Department of Veteran Affairs (VA). The role emphasizes defining, analyzing, and improving business processes to enhance operations and support software project requirements. The candidate will collaborate with cross-functional teams and vendors to analyze needs, design process improvements, and ensure successful software delivery. Strong analytical, communication skills, government consulting experience, and knowledge of business process engineering in an Agile environment are essential.

Essential Functions and Job Responsibilities

1. Support a software development Product Line or specific project, acting as the primary point of contact and subject matter expert.
2. Collaborate with VA leadership, stakeholders, developers, and colleagues to manage operations and track progress.
3. Manage Jira requirements, work items, risks, and documentation.
4. Maintain comprehensive knowledge of the Product Line to support communication and understanding of requirements.
5. Support project management activities related to risk, schedule, scope, and requirements.
6. Assist in developing high-quality responses to communication requests, including presentations, summaries, reports, and spreadsheets.
7. Translate technical data into layman's terms for executive understanding.
8. Coordinate and drive action items to completion.
9. Monitor project progress, address issues, and report status to senior management.
10. Identify and implement process improvements within the PMO.
11. Research topics and recommend solutions to government clients.
12. Stay informed on VA policies, industry trends, and advancements in program management and software development.
13. Facilitate virtual executive meetings, prepare agendas, minutes, and track outcomes.
14. Work independently to complete assignments within given parameters.
15. Share best practices and information within the team.
16. Perform additional duties as assigned.

Minimum Requirements

1. Bachelor's degree
2. 3-5 years of relevant experience
3. Experience as a federal contractor or employee
4. Excellent communication skills, capable of clear and concise interactions with government clients
5. Experience supporting government clients and stakeholders as a consultant
6. Understanding of SDLC and Agile methodologies
7. Proficiency with project management tools like JIRA and MS Project
8. Ability to facilitate virtual executive meetings and summarize outcomes
9. Strong organizational skills, proactive attitude, and attention to detail

Required Technical/Business Tools Experience

• MS Office Suite
• MS SharePoint
• MS Visio
• Jira or similar tools

Desired Qualifications

• Experience as a VA contractor or employee

Physical Demands

• Effective communication in English
• Ability to work remotely, participate in virtual meetings, and respond promptly to messages
• Availability during EST business hours
• Willingness to meet security and onboarding requirements, including travel for fingerprinting and badge pickup

Company Benefits

Competitive benefits including paid leave, medical, dental, vision, disability, life insurance, legal services, and retirement plans. Professional growth opportunities through courses, certifications, and tuition reimbursement.

EEO Commitment

Equal employment opportunity policy. Accommodations for disabilities are available upon request. Contact HR for assistance.